Alerts troubleshooting

不发送系统电子邮件 - SslHandshakeException

对于离线安装，如果未发送系统电子邮件，并且您遇到错误SslHandshakeException ，请确保为计算机（单节点|多节点）打开端口80和端口587 。

Not receiving alerts for groups with SAML provisioning rule

Problem: Users do not receive configured alerts either in the user interface or via email when those alerts are configured for user groups with a SAML provisioning rule.

Solution: To resolve this issue, you can add affected users to the Administrators local group which allows them to receive alerts.

警告：

Adding users to the Administrators group grants them with elevated privileges. Endeavor to understand the implications of these privileges. Ensure users are conferred administrator rights responsibly, maintaining a balance between the need for alerts access and preserving system security.