task-mining
latest
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Task Mining
Automation CloudAutomation Cloud Public SectorAutomation Suite
Last updated Sep 23, 2024

Opening a project

Follow these steps to open a project.

  1. Go to the Task Mining Home Portal.

  2. Select the project you want to view.

The project is opened and the Project insights page is displayed.

Project Insights

The Project Insights page provides a comprehensive understanding of your team and how they spend their time. The information on the Project Insights page enables you to develop the best workforce strategy based on actionable insights.

Tip:

Hovering your mouse over a chart in the Project Insights page triggers a hint which includes detailed information.



Below is an overview of the elements of the Project Insights page.

Element

Description

Export

Enables you to download the dashboard data as an image (.png).

Create Task Mining project

Enables you to create a Task Mining project to capture the details of a specific task. See also Task Mining

Recording users actions
Displays the total recording time and the number of actions recorded.
Note:

You can select the Run analysis button to start an analysis of the recorded actions. See also Running analysis

Team

Displays the number of recording users and their recording status.

Total recorded time

Displays the data capture time of allowed applications.

Tool category

Enables you to filter the information displayed by the widgets on the Project Insights page.

Filtering the tool category

The Tool category filter enables you to filter the information displayed by the widgets based on different categories:

  • All
  • Apps
  • Communication tools
  • Documents
  • URLs
Note:

The Documents and URLs categories are only available after running an analysis with 10,000 actions captured.

Tool category widgets



The widgets on the Project Insights page display aggregated information for the Unassisted Task Mining project based on the selected tool category. Below is a description of the widgets.

Widget

Description

Tools utilizationDisplays the percentage of execution time in each tool.
Min/max utilizationDisplays the minimum, maximum, and average execution time for each tool.
Utilization over days

Displays the execution time over days of recording.

Context switching

Displays the amount of time a user moved between two tools withing a 30 minute period.

Note:

Context switching data will only be displayed after more than 5 context switches.

List of tasks with the most number of tracesDisplays the tasks from listed on the Results pages with the most traces, indicating the most commonly completed tasks from most common to least common.
Inefficient tasks

Displays the tasks with the longest median trace duration, indicating tasks that could be optimized.

Tip:

You can click on the task name to view the task details in a new browser tab.

  • Project Insights
  • Filtering the tool category
  • Tool category widgets

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