- Release notes
- Task Mining overview
- Setup and configuration
- Notifications
- Task Mining
- Additional resources
Task Mining
DEPRECATEDOpening a project
Follow these steps to open a project.
-
Go to the Task Mining Home Portal.
-
Select the project you want to view.
The project is opened and the Project insights page is displayed.
The Project Insights page provides a comprehensive understanding of your team and how they spend their time. The information on the Project Insights page enables you to develop the best workforce strategy based on actionable insights.
Hovering your mouse over a chart in the Project Insights page triggers a hint which includes detailed information.
Element |
Description |
Export |
Enables you to download the dashboard data as an image (.png). |
Create Task Mining project |
Enables you to create a Task Mining project to capture the details of a specific task. Refer to Task Mining for details |
Recording users actions |
Displays the total recording time and the number of actions recorded.
Note:
You can select the Run analysis button to start an analysis of the recorded actions. Refer to Running analysis for more information. |
Team |
Displays the number of recording users and their recording status. |
Total recorded time |
Displays the data capture time of allowed applications. |
Tool category |
Enables you to filter the information displayed by the widgets on the Project Insights page. |
The Tool category filter enables you to filter the information displayed by the widgets based on different categories:
- All
- Apps
- Communication tools
- Documents
- URLs
The Documents and URLs categories are only available after running an analysis with 10,000 actions captured.
Widget |
Description |
Tools utilization | Displays the percentage of execution time in each tool. |
Min/max utilization | Displays the minimum, maximum, and average execution time for each tool. |
Utilization over days |
Displays the execution time over days of recording. |
Context switching |
Displays the amount of time a user moved between two tools withing a 30 minute period. Note:
Context switching data will only be displayed after more than 5 context switches. |
List of tasks with the most number of traces | Displays the tasks from listed on the Results pages with the most traces, indicating the most commonly completed tasks from most common to least common. |
Inefficient tasks |
Displays the tasks with the longest median trace duration, indicating tasks that could be optimized. Tip:
You can select the task name to view the task details in a new browser tab. |