My notifications

You can manage your notifications using the My Notification view on the Notifications settings page. You access the Notifications settings page through the Notification settings icon on the Notifications panel or the Preferences menu option from your user account menu. Visit Notification settings to learn more.

Below is a description of how to view and manage your notifications in the Notifications panel and the Notifications settings, and the notification events you can subscribe to.

Events

Whenever an event that applies to your Automation Cloud^TM Public Sector account occurs, a notification is sent. You can subscribe to the following events that are specific for Task Mining:

Category	Event	Description
Recording	Recording alert	The recorder threw a warning while recording.
	Recording error	The recorder threw an error while recording.
	Recording consent accepted	The recording user gave consent to be recorded in a project.
	Trace added	A new trace has been added by a recording user.
Export	PDD export completed	Export of PDD completed successfully.
	PDD export failed	Export of PDD failed.
	XAML export completed	Export of XAML completed successfully.
	XAML export failed	Export of XAML failed.
	Automation Hub export completed	Export to Automation Hub completed successfully.
	Automation Hub export failed	Export to Automation Hub failed.
	CSV export available	Export of raw data is ready.
	CSV export failed	Export of raw data failed.
Project switching	Project change request	A Project administrator requested a user change projects.
	Project change request approved	A Project administrator approved the request for a user to change projects.
	Project change request denied	A Project administrator denied the request for a user to change projects.
	Project change request completed	The recording user has started recording in another project.
Permissions	Role assigned to tenant	User was assigned a role.
	Role assigned to project	User was assigned a role.
	Recording user added to project	User was assigned the recording user permission to a project.
Project analysis	Project analysis completed	Analysis of a project completed successfully.
	Project analysis failed	Analysis of a project failed.

Viewing and accessing notifications

You can access notifications through the Notifications panel only.

To access the Notifications panel, go to the top navigation bar and select the bell icon. The Notifications panel displays notifications ordered by date, in descending order. The Notifications panel displays notifications from newest to oldest.

To access a specific notification, select the desired notification frame.

Filtering notifications

While you're in the Notifications panel, you can further filter the notifications, so you can view certain notifications first. To filter the notifications that you receive in the Notifications panel:

1. Open the Notifications panel.
2. Select the Service dropdown and then select the service for which you want to view notifications.
3. Select the Severity dropdown and then select the severity of the notifications that you want to view.

Viewing and accessing email notifications

When an event that you are subscribed to takes place, an email notification is generated and sent to the email address that you used to create your Automation Cloud^TM Public Sector account.

With email notifications you can perform the following actions:

• Read general information about the event that took place.
• Navigate to the corresponding service and tenant where the event took place.

Enabling email notifications

To enable email notifications, you must configure a custom SMTP server. Visit Configuring email notifications using custom email settings to configure a custom SMTP server for your organization.

Displaying only unread notifications

To display unread notifications, select the Unread only checkbox in the Notifications panel.

Marking a notification as read or unread

To mark a notification as read:

• In the Notifications panel, locate the notification you want to mark as read.

• Select the Mark as read icon at the top right of the notification.

To mark a notification as unread:

• In the Notifications panel, locate the notification you want to mark as unread.

  The Mark as unread icon becomes visible at the top right of the notification.

• Select the Mark as unread icon to mark the notification as unread.

Marking all notifications as read

To mark all notifications as read:

• In the Notifications panel, select More Action on All Notifications at the bottom of the Notifications panel and then select Mark all as read.

Clearing all notifications

To clear all notifications from the Notifications panel:

• In the Notifications panel, select More Action on All Notifications at the bottom of the Notifications panel and then select Clear all.

Deleting notifications

You can delete notifications individually. To delete a notification:

1. Go to a notification from the Notifications panel and select Action on Notification.
2. Select Delete.

Selecting Delete permanently deletes a notification.

Subscribing to events

You can subscribe to certain events to receive notifications about them. Subscribe to events in the Notifications settings page. Visit Notification settings to learn more.

Note:

The Automation Cloud^TM Public Sector column is visible for services with in-app notifications enabled. The Email column is visible for services with email notifications enabled.

Subscribing to an event:

1. Go to the Notifications settings page.
2. Go to a service tab and then go to the Automation Cloud^TM Public Sector or Email column.
3. Select the checkbox that is inline with the event that you want to subscribe to.
   If you want to receive both in-app and email notifications on an event, then select both checkboxes under Automation Cloud^TM Public Sector and Email column.

Subscribing to all events:

1. Go to the Notifications settings page.
2. Go to a service tab and then go to the Automation Cloud^TM Public Sector or Email column.
3. Select the Automation Cloud^TM Public Sector or Email checkbox to subscribe to notifications on all events.

Severity

You can also choose to subscribe to events based on their severity.

Subscribing to events based on severity

1. On the Notifications settings page, select the Severity option button.

2. Select the checkbox that is inline with the severity of the events that you want to subscribe to.

Note:

This automatically selects the events related to the selected severity category or categories.

Unsubscribing from events

To stop receiving notifications, you can unsubscribe from certain events. You can unsubscribe from events from the Notifications panel or from the Notifications settings page.

Note:

The Automation Cloud^TM Public Sector column is visible for services with in-app notifications enabled. The Email column is visible for services with email notifications enabled.

Unsubscribing from the Notifications panel:

1. Access the Notifications panel.
2. Go to a notification and select the Action on Notification menu.
3. Select Unsubscribe from <event>.

Unsubscribing from the Notification settings page:

1. Go to the Notification settings page.
2. Go to a service tab and then go to the Automation Cloud^TM Public Sector column.
3. Deselect the checkbox that is inline with the event that you want to unsubscribe from.

   If you want to unsubscribe from both in-app and email notifications for an event, then deselect both checkboxes under Automation Cloud^TM Public Sector and Email.

Unsubscribing from all events

1. Go to the Notifications settings page.
2. Go to a service tab and then go to the Automation Cloud^TM Public Sector or Email column.
3. Deselect the Automation Cloud^TM Public Sector or Email checkbox to unsubscribe from notifications about all events.

Warning: Unsubscribing from all the events of a service, via both Automation Cloud^TM Public Sector and Email, generates the following warning: "You’re not subscribed to receive any notifications from this service."

The Restore default subscriptions option restores the default subscriptions for notifications received both on Automation Cloud^TM Public Sector and Email.