Juin 2021

Release date: 16 June 2021

Customer Portal

Nous sommes ravis de lancer le Customer Portal UiPath, qui permet aux clients UiPath d’obtenir des informations clés, des éclairages et des services plus rapides sur la plate-forme UiPath.

Customer Portal is the self-service portal for organizations, that are using UiPath products, to access UiPath products or platform-related information, and interact with UiPath teams. It is designed to give customers all the required support through a modern experience, and help accelerate their automation journey.

Here is a quick summary of the key benefits that Customer Portal offers.

Easier Access to Information and Insights

In the Customer portal you can easily access information about the following:

• Contacts UiPath
• Licences (Licenses)
• Tickets d’assistance
• Partage de documents sécurisé
• Knowledge Base.

Service accéléré

The Customer Portal offers faster service through the following:

• Assistance technique 24 h/24 et 7 j/7, y compris la création de cas Premium
• Demande de devis de produit/service
• Enregistrement de licence d’accord d’entreprise (HAPO)

Pour plus d'informations, consultez :

• Customer Portal Documentation
• FAQ de Customer Portal
• Vidéo de démonstration.