Alerts troubleshooting

Los correos electrónicos del sistema no se envían: SslHandshakeException

Para las instalaciones sin conexión, si no se envían los correos electrónicos del sistema y se produce el error SslHandshakeException, asegúrate de que tanto el puerto 80 como el puerto 587 están abiertos para la máquina (nodo único | multinodo).

Not receiving alerts for groups with SAML provisioning rule

Problem: Users do not receive configured alerts either in the user interface or via email when those alerts are configured for user groups with a SAML provisioning rule.

Solution: To resolve this issue, you can add affected users to the Administrators local group which allows them to receive alerts.

ADVERTENCIA:

Adding users to the Administrators group grants them with elevated privileges. Endeavor to understand the implications of these privileges. Ensure users are conferred administrator rights responsibly, maintaining a balance between the need for alerts access and preserving system security.