- API docs
- CLI
- Integration guides
- Uploading data
- Downloading data
- Blog
- How machines learn to understand words: a guide to embeddings in NLP
- Prompt-based learning with Transformers
- Efficient Transformers II: knowledge distillation & fine-tuning
- Efficient Transformers I: attention mechanisms
- Deep hierarchical unsupervised intent modelling: getting value without training data
- Fixing annotating bias with Communications Mining
- Active learning: better ML models in less time
- It's all in the numbers - assessing model performance with metrics
- Why model validation is important
- Comparing Communications Mining and Google AutoML for conversational data intelligence
Uploading data
Microsoft Exchange mailboxes can be synced into Communications Mining in real time using the Exchange integration. This can be fully managed by Communications Mining with no development effort for you or deployed in your own environment. If you are already extracting emails as part of an existing data pipeline, you can sync the extracted raw emails into Communications Mining via the API instead.
Salesforce data can be synced into Communications Mining in real time using the Salesforce Integration, which is set up and managed by Communications Mining with no development effort for you.
Any other data can be synced into Communications Mining in batch or in real time via the API. Another option for batch upload is to use the Communications Mining command-line tool, which is available for Linux, Mac, and Windows.
CSV files up to 128 MB can be uploaded into Communications Mining by users directly in the browser.