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Communications Mining Developer Guide
Last updated Oct 3, 2024

Configuration

Exchange Online

Self-hosted Exchange Server

Please set up an NTLM service account and grant the service user read access to the mailboxes you want to sync.

Collect the following details:

  • Exchange server URL
  • Username and password of the service user
  • Access type (Delegate or Impersonation)
  • List of mailboxes to be synced

Configure the Exchange integration as described in the "Create a new integration in Communications Mining" part of the tutorial, choosing the NTLM option and entering the above details.

  • Exchange Online
  • Self-hosted Exchange Server

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