Troubleshooting Autopilot for Testers

Solutions for common Autopilot for Testers errors, including test generation failures, token and request limits, missing search results, and usage cap issues.

This page lists common error messages, their causes, and how you can fix or work around them.

Test generation failed

• When the error occurs: When you try to generate or import tests, evaluate requirements, or find obsolete test cases.
• Cause: Autopilot does not detect a specific error, but it also does not return results. Multiple factors can cause this.
• Solution: Select Retry to run the action again.

Token limit exceeded

• When the error occurs: You see a token limit error using Autopilot to generate or import tests, evaluate requirements, or find obsolete test cases.
• Cause: The response exceeds the token limit for the selected AI model.
• Solution: Close the side panel and try again using shorter instructions or less context.

Request limit exceeded

• When it happens: Autopilot shows that the request limit was exceeded because of too many images used as context.
• Cause: Your request includes more images than the selected AI model supports. For example, GPT-4o (Azure OpenAI) supports up to 50 images.
• Solution: Close the side panel and retry the action with fewer images.

No context

• When it happens: You trigger an Autopilot action without providing a description or context.
• Cause: Autopilot cannot proceed without input such as prompt, description, or supporting document.
• Solution: Add a meaningful description or attach relevant documents to use as context.

Search operation timeout

• When it happens: Using the Searching with Autopilot capability results in a timeout error.
• Cause: The search is not allowed or returns no results.
• Solution: Try a simpler or shorter search query.

No items found for your search

• When it happens: Searching with Autopilot return no results.
• Cause: The search query does not match any items or is not allowed.
• Solution: Try a different search query.

Usage cap reached

• When it happens: You got a message that you have reached your Autopilot usage limit.
• Cause: You have used all your available Autopilot actions.
• Solution: Wait for your actions to refresh, or request more Autopilot actions for your organization.

Related information

For details on investigating Autopilot failures logged in the audit trail, refer to Audit logs.