Task Mining
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Task Mining
Last updated Apr 26, 2024

Steps and actions

A Step contains a number of actions made in order to complete the task. The action represents a certain activity, such as a click, documented using a screenshot that underlines the action and the place where this was made.

PII Masking is enabled by default and sensitive info is already hidden. See Settings for more information on PII Data Masking.

The trace diagram is composed of a number of steps linked between a Start node and an End action. For each step the following information is displayed:

  • the step name. By default, the name of the newly created step is 'Untitled step'.
  • the number of actions made to complete it.
  • the time it took to capture the actions.

Step name

The default name of the step is updated automatically after capturing the actions for it with the name of the application window where the step was captured. For instance, Google Chrome or Outlook Mail.

Follow these steps to change the name.

  1. Locate the step for which you want to change the name.

  2. Select the name and enter the new name.

See the illustration below.

docs image

Steps

Viewing step information

Follow the step below to view the step details.

Select the step.

The actions are displayed on the right-hand side of the screen in the Step Editor.

Note:
If you select a step from an Auto-Merged trace, the specific actions for each individual trace that are combined to create the merged trace are listed. Select a trace to view the actions.


For each action, the following information is displayed:

  • the title,

  • the action category (Mouse click, Text entry, or Hotkey),

  • the duration of the action,

  • the captured screenshot,

  • annotations to the action such as a description.

Adding more actions to a step

To add more actions to a step or modify the captured actions follow the steps below:

  1. Select the Add image as action icon between two actions. A popup dialog is displayed.
  2. Select the image you want to add as an action to the step and select Open.
  3. Add a title and description to the action.


Note: Editing of the captured trace steps affects the auto merge capability. Adding a step or decision with branches manually to the automatically captured trace, makes the trace unavailable for the auto merge.

Actions

Adding a title and a description to an action

To give more information about an action, you can add a Title and Description by selecting the fields below the image.

Opening the context menu of an action

The context menu enables you to perform various actions on images. Follow these steps to open the context menu of an action.

  1. Select the Step from the trace. The Step Editor panel is displayed.

  2. In the Step Editor, hover over the image of the action you want to delete. A icon is displayed.

  3. Select the icon to open the context menu.

See the illustration below.
docs image

Editing an action

Follow these steps to edit an action.

  1. Select the Step from the trace. The Step Editor panel is displayed.

  2. In the Step Editor, locate the action you want to edit and open the context menu.

  3. Select Edit image.

The Action Editor is displayed. See the illustration below.

docs image
Tip:

You can also double-click on an action to open the Action Editor.

Downloading an action image

You can download an image from an action and, for example, re-use it in another action.

Follow these steps to download the image of an action.

  1. Locate the image you want to download and open the context menu.

  2. Select Download.

The image is downloaded to your computer.

Deleting an action

Follow these steps to delete an action.

  1. Locate the action you want to delete and open the context menu.

  2. Select Delete.

The action is now deleted.

Note:

When the deletion is saved to the trace, you cannot access the action anymore.

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