Hardware and Software Requirements

Hardware Requirements

These requirements are only applicable for the server where Insights is installed. For users viewing Insights, a supported web browser is the only requirement.

Insights Server

Important: Insights must be installed on its own machine, it cannot be co-hosted with Orchestrator.

Deployment Size	Small Scale (<1M Rows)	Medium Scale (1-20M Rows)	Large Scale(20-150M Rows)	Extralarge Scale(150-500M Rows)
CPU	4 Cores	8 Cores	16 Cores	16 Cores
System Memory	16-24GB	32GB	64GB	128-192GB
Installation Directory	20GB	20GB	20GB	20GB
Data Directory	30GB	100GB	300GB	700GB
Processes/Queues (with Custom Fields) For All Insights Enabled Tenants	<=100	<=500	<=1000	<=1000
Processes/Queues (with Custom Fields) Per Tenant	<=75	<=75	<=75	<=75

Important:

• If you are experiencing 80-85% CPU usage, it is recommended to upgrade to 8 CPU.
• If the above Processes/Queues limits are exceeded, either per tenant or for all tenants, you must enable Table Grouping.
• The number of columns in process and queue tables is limited to 40.

Insights SQL Server

Note: The requirements for the Insights SQL server match those of Orchestrator v2020.10.

CPU (cores)	System Memory (GB)	HDD (GB)
4	8	300

Software Requirements

Important: Your Orchestrator and Insights products must be of the same version (e.g. v2020.10.3).

Software	Compatible Versions
Operating System	Windows Server 2016 - Windows Server 2019
Web Browser	Internet Explorer 11 Chrome 50+ Firefox69.0.1+ (Not supported in Private Browsing mode.) Edge (Chromium) 20+
Web Servers	IIS 10+ Note: IIS is configured automatically by the Insights installer.
Frameworks	.NET 4.7.2+

Important: If you are accessing Insights using Firefox and using a self-signed certificate, see Using Firefox for additional details on how to proceed.

Additional Considerations

FIPS

FIPS cannot be enabled on the server Insights is installed on.

Antivirus Exclusions

Virus scans can result in performance issues when using Insights. To avoid this, it is recommended that you exclude the following from your antivirus software scans:

Category	Details
Folders	C:\ProgramData\Sisense C:\Program Files\Sisense
Services	Sisense.AdvancedFormula Sisense.Intelligence Sisense.Pivot2 Sisense.QueryProxy Sisense.AdvancedFormula Sisense.Intelligence Sisense.Pivot2 Sisense.QueryProxy Sisense.ECMS Sisense.Broker Sisense.Discovery Sisense.Repository Sisense.CLRConnectorsContainer Sisense.JVMConnectorsContainer Sisense.Collector Sisense.HouseKeeper Sisense.Shipper Sisense.Oxygen Sisense.Orchestrator Sisense.ECMLogs Sisense.ECMServer Sisense.StorageManager Sisense.Usage Sisense.Jobs IIS Sisense.Galaxy Sisense.Gateway Sisense.Identity Sisense.SPE Sisense.Configuration Sisense.Plugins Sisense Monitoring Updater

A script to automatically enable the above exemptions is available here:

1. Copy the script and save it locally, for example AVE.ps1.
2. Open Powershell console and change to the directory where you save the script.
3. Execute the script with the command: ".AVE.ps1"
   Important: If you chose a custom build directory during installation, remember to modify the script to include the new folder. For example:

   Add-MpPreference -ExclusionPath "$INSIGHTS_BUILD_DIR$"