Résidence des données

Automation Cloud™ est déployé dans différentes régions du monde afin de répondre de façon optimale aux divers besoins de notre clientèle dans le monde entier. Au fur et à mesure que notre infrastructure cloud se développe, nous pouvons répondre plus efficacement aux besoins de souveraineté des données à l'échelle mondiale, tout en assurant une haute disponibilité et de faibles temps de latence, de façon à fournir des fondements solides pour le déploiement cloud.

Le choix des régions pour les organisations et les locataires cloud dépend des plans de licence et des préférences régionales. La présente documentation vous indique où vos données d'entreprise sont stockées dans le monde entier.

Données des services de l’organisation et du locataire

Automation Cloud organization data includes critical information such as user identity, metadata, and license details. Each Automation Cloud organization is assigned a unique hosting region based on licensing plans and regions selected by admins.

Each cloud organization has a single region, and enterprise customers have multi-regionality options for their organizations' tenants.

Résidence des données pour les organisations cloud

Communauté

Data for cloud organizations created using community plan is stored in community data centers in the European Union.

Libre

Data for cloud organizations created using free plan is stored in community data centers in the European Union.

Pro-essai

Data for cloud organizations created using pro trial plan is stored in the region selected during creation.

Pro

Customers on pro plans inherit the organization region. If your organization was created using a non-commercial community or free plan, the data is hosted in the European Union.

Enterprise

Customers on enterprise plans inherit the organization region. If your organization was created using a non-commercial community or free plan, the data is hosted in the European Union. If you are interested in upgrading your plan, contact a sales expert.

Résidence des données pour les locataires cloud

Communauté

A single cloud tenant is provisioned by default for a cloud organization created using community. Data for this tenant is stored in community scale unit in the European Union.

Libre

A single cloud tenant is provisioned by default for a cloud organization created using free. Data for this tenant is stored in community scale unit in the European Union.

Pro-essai

Customers using pro trial are offered up to three cloud tenants. These tenants are automatically created in the same region as the cloud organization region selected during sign-up.

Pro

Customers on pro plans will inherit the tenant(s) region(s).

• If your organization was created using community plan, tenant data is hosted in the European Union.

• If your organization was created using free plan, tenant data is hosted in the European Union.

• If your organization was created using pro trial plan, tenant data is stored in the same region as the cloud organization region selected during sign-up.

• For newly created tenants, the data is stored in the same region as the cloud organization region selected during sign up.

Enterprise

Customers on enterprise plans will inherit tenant(s) region(s).

• If your organization was created using community plan, tenant data is hosted in the European Union.

• If your organization was created using free plan, tenant data is hosted in the European Union.

• If your organization was created using pro trial plan, tenant data is stored in the same region as the cloud organization region selected during sign-up.

• Pour les locataires nouvellement créés, les données sont stockées dans la région choisie par les administrateurs lors de la création.

Establishing the region for newly created cloud tenants has no effect on already-created cloud tenants in your organization. Customers using enterprise plans can request changes to regions elections they made in the past for their cloud organization or their tenants. You can contact support to request to schedule the data move to a different region.

Remarque :

In cases where enterprise customers do not explicitly make region elections for their organizations or default tenants, we proactively move the customer data (from the organization and tenant services) to the corresponding scale units, to ensure the cloud services are deployed in optimal regions worldwide. We use predefined rules to determine region selection. However, in certain situations, our rules might default services to enterprise scale units in the European Union, if a more suitable location was not identified.

Ressources

• Régimes de licence

• Gestion des paramètres de l'organisation

• Gestion des paramètres des locataires

Résidence des données pour l'organisation et les locataires Automation Cloud	Communauté	Libre	Pro-essai	Pro	Enterprise
Régions de l’organisation cloud	Union européenne uniquement	Union européenne uniquement	1 région choisie	Héritée	Héritée (modifiable)
Régions du locataire	Union européenne uniquement	Union européenne uniquement	1 région choisie	1 inherited region	Héritée du locataire par défaut (modifiable) Remarque : Plusieurs régions sont disponibles pour les nouveaux locataires.
Nombre maximal de locataires	1	1	3	3	Selon les besoins

Remarque :

Community and free plans are for non-commercial use only. If you want to test Automation Cloud before buying a license, start with a pro trial plan.

Régions cloud à l'échelle mondiale

We aim to store your cloud data in the optimal region, which is the region that provides the best performance, decreased network latency, and data locality. However, your data can be hosted across different regions, depending on the services you have active in your organization and tenant, and their availability in your region, as detailed in the table below.

Légende :

- Disponible

- Non disponible

Service	Union européenne	États-Unis	Japon	Canada	Australie	Singapour	Royaume-Uni	Inde
Action Center (Actions et processus)
AI Center
AI Computer Vision 3
Apps 1
Portail Automation Cloud 2
Automation Hub
Automation Ops 1
Communications Mining						4
Data Service
Document Understanding						5
Insights
Integration Service
Orchestrator (y compris ACR - Machine virtuelle (VM) et ACR - Sans Serveur (Serverless))
Process Mining
Studio Web 1
Task Mining
Test Manager

¹ Le service au niveau de l'organisation enregistré dans la région de l'organisation, et non dans la région du locataire.

² Le portail comprend la page Accueil, toutes les pages sous Admin, ainsi que la page Centre de ressources (Aide).

³ Design-time data is centralized in our West Europe cloud scale unit, no matter the region of origin.

⁴ The optional features in Communications Mining, which rely on Azure OpenAI Services, currently use an Azure endpoint located in the European Union to provide these features in Singapore.

⁵ Data for generative AI features (extract document data and classify document activities and data manager pre-labeling and annotation and validation features) is hosted in the European Union to provide them in Singapore. The generative model is deployed the same way as our specialized pretrained models, hence, the same data privacy applies.

Pratiques de déploiement sécurisées

We consistently deploy new releases every two weeks for cloud products and services, adhering to the company's safe and secure deployment practices. Initial deployment is made available to community users where applicable, and later to enterprise customers within a one hour to 14-day window post community deployment.