customer-portal
latest
false
UiPath logo, featuring letters U and I in white

Customer Portal

Last updated Aug 29, 2024

Working With Support

Raising an Incident Case

To raise an incident case:

  1. Go to the Support tab and then go to the Incident Cases section.
  2. Click the Create New Case button.
  3. When you finish the case creation process, your case is automatically sent to a UiPath agent.


Raising a Premium Care Ticket

To raise a Premium Care ticket:

  1. Go to the Support tab and then go to the Premium Care section.
  2. Select Add New Request.


Was this page helpful?

Get The Help You Need
Learning RPA - Automation Courses
UiPath Community Forum
Uipath Logo White
© 2005-2025 UiPath. All rights reserved.