June 2021

Release date: 16 June 2021

Customer Portal

We are excited to launch the UiPath Customer Portal, which is a space for UiPath customers to get key information, insights, and faster services about the UiPath Platform.

Customer Portal is the self-service portal for organizations, that are using UiPath products, to access UiPath products or platform-related information, and interact with UiPath teams. It is designed to give customers all the required support through a modern experience, and help accelerate their automation journey.

Here is a quick summary of the key benefits that Customer Portal offers.

Easier Access to Information and Insights

In the Customer portal you can easily access information about the following:

• UiPath contacts
• Licenses
• Support tickets
• Secure document sharing
• Knowledge Base.

Faster Service

The Customer Portal offers faster service through the following:

• 24/7 tech support including Premium Support case creation
• Product/Service request for quote
• Enterprise agreement license provisioning (HAPO)

For more information, see:

• Customer Portal Documentation
• Customer Portal FAQ
• Demo Video.