Customer Portal is a space for UiPath customers, where you can get key information, insights, and faster services about the UiPath Platform. Customer Portal is a self-service portal for organizations, that are using UiPath products, to access UiPath products or platform-related information, and interact with UiPath teams. It is designed to give you all the required support through a modern experience, and help accelerate your automation journey.
Here are the key benefits of Customer Portal.
You get easier access to information about the following:
- UiPath contacts - the contact information of people inside the UiPath teams.
- Licenses - information about UiPath licenses (date, end date, and quantity) that your organization owns, and information about products and services in the UiPath catalog.
- Support tickets - information about tickets from the last six months and the possibility to raise tickets directly from Customer Portal.
- Secure document sharing - secured space for each account, to share documents and videos with both your team and the UiPath contacts assigned to your organization.
- Knowledge Base - product tutorials, onboarding guides, best practices, videos, and technical solution articles.
The Customer Portal offers faster services for the following:
- Tech Support - 24/7 tech support including Premium Support case creation
- Requests For Quote - product or service request for quote
- Enterprise agreement licenses - the provisioning of enterprise agreement licenses for HAPO or ELA deals.
Updated 2 months ago