These requirements are only applicable for the server where Insights is installed. For users viewing Insights, a supported web browser is the only requirement.
Insights must be installed on its own machine, it cannot be co-hosted with Orchestrator.
Small Scale (<1M Rows)
Medium Scale (1-20M Rows)
Large Scale(20-150M Rows)
Extralarge Scale(150-500M Rows)
Processes/Queues (with Custom Fields) For All Insights Enabled Tenants
Processes/Queues (with Custom Fields) Per Tenant
If the above Processes/Queues limits are exceeded, either per tenant or for all tenants, you must enable Table Grouping.
The requirements for the Insights SQL server match those of Orchestrator
System Memory (GB)
Your Orchestrator and Insights products must be of the same version (e.g.
Windows Server 2016 - Windows Server 2019
Internet Explorer 11
If you are accessing Insights using Firefox and using a self-signed certificate, see Using Firefox for additional details on how to proceed.
FIPS cannot be enabled on the server Insights is installed on.
Virus scans can result in performance issues when using Insights. To avoid this, it is recommended that you exclude the following from your antivirus software scans:
A script to automatically enable the above exemptions is available here:
- Copy the script and save it locally, for example
- Open Powershell console and change to the directory where you save the script.
- Execute the script with the command:
If you chose a custom build directory during installation, remember to modify the script to include the new folder. For example:
Add-MpPreference -ExclusionPath "$INSIGHTS_BUILD_DIR$"
Updated 2 months ago