Hardware Requirements
These requirements are only applicable for the server where Insights is installed. For users viewing Insights, a supported web browser is the only requirement.
Insights Server
Important!
Insights must be installed on its own machine, it cannot be co-hosted with Orchestrator.
| Deployment Size | Small Scale (<1M Rows) | Medium Scale (1-20M Rows) | Large Scale(20-150M Rows) | Extralarge Scale(150-500M Rows) |
|---|---|---|---|---|
| CPU | 4 Cores | 8 Cores | 16 Cores | 16 Cores |
| System Memory | 16-24GB | 32GB | 64GB | 128-192GB |
| Installation Directory | 20GB | 20GB | 20GB | 20GB |
| Data Directory | 30GB | 100GB | 300GB | 700GB |
| Processes/Queues (with Custom Fields) For All Insights Enabled Tenants | <=100 | <=500 | <=1000 | <=1000 |
| Processes/Queues (with Custom Fields) Per Tenant | <=75 | <=75 | <=75 | <=75 |
Important!
If the above Processes/Queues limits are exceeded, either per tenant or for all tenants, you must enable Table Grouping.
Insights SQL Server
Note:
The requirements for the Insights SQL server match those of Orchestrator
v2020.4.
| CPU (cores) | System Memory (GB) | HDD (GB) |
|---|---|---|
| 4 | 8 | 300 |
Software Requirements
Important!
Your Orchestrator and Insights products must be of the same version (e.g.
v2019.10.3).
| Software | Compatible Versions |
|---|---|
| Operating System | Windows Server 2016 - Windows Server 2019 |
| Web Browser | Internet Explorer 11 Chrome 50+ Firefox69.0.1+ (Not supported in Private Browsing mode.) Edge (Chromium) 20+ |
| Web Servers | IIS 7.5+ Note: IIS is configured automatically by the Insights installer. |
| Web Server Modules | IIS URL Rewrite 2.1+ |
| Frameworks | .NET 4.7.2+ |
Important!
If you are accessing Insights using Firefox and using a self-signed certificate, see Using Firefox for additional details on how to proceed.
Additional Considerations
Antivirus Exclusions
Virus scans can result in performance issues when using Insights. To avoid this, it is recommended that you exclude the following from your antivirus software scans:
| Category | Details |
|---|---|
| Folders | C:\ProgramData\Sisense C:\Program Files\Sisense |
| Services | Sisense.AdvancedFormula Sisense.Intelligence Sisense.Pivot2 Sisense.QueryProxy Sisense.AdvancedFormula Sisense.Intelligence Sisense.Pivot2 Sisense.QueryProxy Sisense.ECMS Sisense.Broker Sisense.Discovery Sisense.Repository Sisense.CLRConnectorsContainer Sisense.JVMConnectorsContainer Sisense.Collector Sisense.HouseKeeper Sisense.Shipper Sisense.Oxygen Sisense.Orchestrator Sisense.ECMLogs Sisense.ECMServer Sisense.StorageManager Sisense.Usage Sisense.Jobs IIS Sisense.Galaxy Sisense.Gateway Sisense.Identity Sisense.SPE Sisense.Configuration Sisense.Plugins Sisense Monitoring Updater |
A script to automatically enable the above exemptions is available here:
- Copy the script and save it locally, for example
AVE.ps1. - Open Powershell console and change to the directory where you save the script.
- Execute the script with the command:
".AVE.ps1"
Important!
If you chose a custom build directory during installation, remember to modify the script to include the new folder. For example:
Add-MpPreference -ExclusionPath "$INSIGHTS_BUILD_DIR$"
Updated about 24 hours ago