Migrieren und Löschen von Mandanten

Mandantenmigration

Data Fabric / Data Service offers a way to maintain existing tenant data in the following cases:

• license upgrade or downgrade (Tier migration),
• change of the hosting region (Region migration).

Die Informationen bleiben erhalten, indem die Mandantenmigration zwischen Lizenzebenen oder -regionen ermöglicht wird.

Entdecken Sie alle Besonderheiten und Verfahren, die einen reibungslosen Übergang gewährleisten.

Ebenenmigration

Tier migration refers to the transition of your tenant data between different license plans, such as upgrading from Community to Enterprise or Enterprise trial, or vice versa.

As a first impact, the limits within your current license plan change to reflect the upgrade or downgrade. Therefore, you need to adjust your Data Fabric / Data Service units to meet the new data and API usage requirements.

Migrationszeitplan

Once UiPath^® detects a change within your license tiers (within 24 h), your Data Fabric / Data Service tenant is migrated after seven days.

Hinweis:

Depending on the amount of data in your tenant, migration can take several minutes. The tenant access is restricted to read-only during migration.

Lizenz-Downgrades

Bei Lizenz-Downgrades gibt es basierend auf den verbrauchten Daten zwei mögliche Szenarien:

• Weniger als 100 MB – Sie können weiterhin Daten aus Ihrem Mandanten lesen bzw. darin schreiben.
• Mehr als 100 MB – Sie können keine neuen Daten mehr in Ihren Mandanten schreiben, haben aber weiterhin Leseberechtigungen.
  Wichtig:

  To allow writing new data, make sure your data storage is below the limits of the new license plan.

Regionsmigration

Wichtig:

Only Enterprise users can request this type of migration.

Als Enterprise-Benutzer können Sie sehen, in welcher Region Sie gehostet werden, indem Sie das Panel mit den Mandanteneinstellungen öffnen.

Region migration refers to the transition of your existing tenant data to another available hosting region.

To move your tenant data to a different region, you need to submit such a request to our support service.

Migrationszeitplan

Once UiPath^® support team receives your request on changing the region, you are notified of the scheduled day of the migration.

Hinweis:

Depending on the amount of data in your tenant, migration can take several minutes. The tenant access is restricted to read-only during migration.

Rollback

If you can't access your Data Fabric / Data Service in the new configuration, you can request to roll-back to the previous environment within 30 days of migration by submitting a support ticket.

Mandantenlöschung

The Automation Cloud policy specifies the deletion of inactive Community accounts, if the inactivity period exceeds 90 days.

If a deleted account had Data Fabric / Data Service enabled, the associated tenants and the data they hold are also deleted.

Enterprise accounts are not affected by the 90 days inactivity limit. Therefore, all entities and records within Data Fabric / Data Service are preserved even if the service becomes inactive or disabled.

Bei migrierten Mandanten werden die alten Umgebungen automatisch nach 45 Tagen gelöscht.