Configuring System Email Notifications

Configure your host email settings so that you can send email notifications to users from a specified email address.

Notifications can be related to user accounts (password recovery), or be related to email alerts from other Automation Suite services, such as Orchestrator.

To configure email preferences, log in to the host portal as a system administrator, make sure that Host is selected on the left, and click Settings.

Note: For Insights alerts and scheduled emails, an email server must be configured at installation time. See Using the configuration file for more details.

Email Setup

Field	Description
SMTP Host	The IP or Domain of the SMTP server.
SMTP Domain	Domain for the username, if SMTP server requires authentication.
SMTP Port	The SMTP port. For example, if you are using a Gmail account to send mail messages and Enable secure connection is selected, the port should be 587.
SMTP Username	The username of the SMTP server, if it requires authentication. For example, if you are using Gmail, fill in this field with the email address to be used to send messages. You can leave this field blank if you want to use anonymous authentication.
SMTP Password	The password for the email account specified in SMTP Username. You can leave this field blank if you want to use anonymous authentication.
Default From Address	The email address from which to send system email messages.
Default From Display Name	A custom display name for the email address from which you send system notifications.

Troubleshooting

For offline installations, if system emails are not sent and you encounter the error SslHandshakeException, make sure that both port 80 and port 587 are opened for the machine ( | ).

Email Preference

Option	Description
Enable secure connection	If enabled, the connection is secured and a TLS certificate is required for the SMTP domain you are using. If disabled, the connection is not secured. Note: Both port 587 and port 80 must be opened during installation for this setting to work.