Configuring system email notifications

Email notifications provide alerts for events like password recovery, license status, product updates, and resource-specific notifications such as job or robot alerts. They can be configured at two levels: host and organization. The host-level applies settings across all organizations in the platform, but they can be overriden at the organization level.

To configure email preferences, log in to the host portal as a system administrator, make sure that Host is selected on the left, and click Settings.

Note: For Insights alerts and scheduled emails, an email server must be configured at installation time. See Using the configuration file for more details.

Email setup

Field	Description
SMTP Host	The IP or Domain of the SMTP server.
SMTP Domain	Domain for the username, if SMTP server requires authentication.
SMTP Port	The SMTP port. For example, if you are using a Gmail account to send mail messages and Enable secure connection is selected, the port should be 587. Note that both ports 80 and 587 must be opened during installation for Enable secure connection to work.
SMTP Username	The username of the SMTP server, if it requires authentication. For example, if you are using Gmail, fill in this field with the email address to be used to send messages. Select the Use default credentials if you want to connect to the SMTP server without a username and password.
SMTP Password	The password for the email account specified in SMTP Username. Select the Use default credentials if you want to connect to the SMTP server without a username and password.
Default From Address	The email address from which to send system email messages.
Default From Display Name	A custom display name for the email address from which you send system notifications.

System emails are not sent - SslHandshakeException

For offline installations, if system emails are not sent and you encounter the error SslHandshakeException, make sure that both port 80 and port 587 are opened for the machine (single node | multi-node).

Email preference

Option	Description
Enable secure connection	If enabled, it secures the connection between UiPath and your SMTP server using TLS. It requires a TLS certificate for the SMTP domain to ensure encrypted transmission of your email data. If cleared out, the connection is not secure. Note: Both port 587 and port 80 must be opened during installation for this setting to work.
Use default credentials	If enabled, you can connec to the SMTP server without a specific username and password.