KPIs

The following table describes the KPIs defined in Purchase-to-Pay - SAP app template and presented in different dahboards.

KPI	Description	Dashboard
Maverick PO items	Total number of PO items involved in at least one of the following scenarios: PO item without a contract PO item creation without PR creation Goods received before PO item creation Goods received before PO approval Goods received without PO approval Invoice received before goods received Invoice received without goods received Invoice received before PR creation Invoice received before PO item creation Invoice received before PO approval Invoice received without PO approval.	Maverick buying
Maverick PO items rate	Percentage of purchase order items involved in maverick buying.	Maverick buying
Maverick spend value	Total value of purchase order items involved in maverick buying.	Maverick buying
Maverick spend rate	Percentage of the total purchase order item values involved in maverick buying.	Maverick buying
Spend without contract	Total value of purchase order items that are not referenced to an existing contract.	Maverick buying
Spend without contract rate	Percentage of purchase order item values that are not referenced to an existing contract.	Maverick buying
PO item without contract	Total number of purchase order items that are not referenced to an existing contract.	Maverick buying
PO item without contract rate	Percentage of purchase order items that are not referenced to an existing contract.	Maverick buying
PO items without material	Total number of purchase order items that do not have a material assigned.	Maverick buying
PO items without material rate	Percentage of purchase order items that do not have a material assigned.	Maverick buying
First time right rate (PR to GR)	Percentage of purchase order items that flowed from PR creation to good receipt (GR) without requiring any forms of revision.	Order process velocity
Restore events	Total number of restore events, indicating the number of times a deleted object was restored.	Order process velocity
Revoke events	Total number of revoke events, indicating the number of times an approved request was revoked	Order process velocity
Change events	Total number of change events, indicating the number of times a value, material or date related to an object was changed.	Order process velocity
Reject events	Total number of reject events, indicating the number of times a request was rejected.	Order process velocity
PO items with revision	Total number of purchase order items that experienced any form of revision throughout the process.	Order process velocity
Avg. revision events per PO item	Average number of revision events per purchase order item.	Order process velocity
Avg. throughput time PR creation to PR approval	Average time from purchase requisition creation to purchase requisition approval.	Order process velocity
Avg. throughput time PR creation to PO approval	Average time from purchase requisition creation to purchase order approval.	Order process velocity
Avg. throughput time PR approval to PO item creation	Average time from purchase requisition approval to purchase order item creation.	Order process velocity
Avg. throughput time PR approval to PO approval	Average time from purchase requisition approval to purchase order approval.	Order process velocity
Avg. throughput time PO approval to GR	Average time from purchase order approval to goods receipt.	Order process velocity
Avg. throughput time PO item creation to PO approval	Average time from purchase order item creation to purchase order approval.	Order process velocity
Avg. throughput time PO item creation to GR	Average time from purchase order item creation to goods receipt.	Order process velocity
Avg. throughput time PR creation to GR	Average time from purchase requisition creation to goods receipt	Order process velocity
Supliers	Total number of suppliers used in the purchase-to-pay process.	Supplier performance
One time suppliers	Total numbrer of of suppliers that were used only once in the Purchase-to-Pay process.	Supplier performance
One time supplier rate	Percentage of suppliers that were used only once in the Purchase-to-Pay process.	Supplier performance
Complete delivered PO items	Total number of purchase order items that are delivered completely as ordered (in full).	Supplier performance
OTIF delivery rate	Percentage of complete delivered purchase order items (in full) that were delivered on time.	Supplier performance
OTIF delivered PO items	Total number of complete delivered purchase order items (in full) that were delivered on time.	Supplier performance
Late delivery rate	Percentage of complete delivered purchase order items (in full) that were delivered late.	Supplier performance
Late delivered PO items	Total number of complete delivered purchase order items (in full) that were delivered late.	Supplier performance
Avg. delayed delivery duration	Average duration of delayed delivery for complete delivered purchase order items.	Supplier performance
Suppliers without contract rate	Percentage of suppliers that did not have a contract for at least one purchase order item.	Supplier performance
Suppliers without contract	Total number of suppliers that did not have a contract for at least one purchase order item.	Supplier performance
Accounting documents	Total number of existing accounting documents.	Accounting process
Total accounting documents value	Total sum of existing accounting documents value.	Accounting process
Invoices	Total number of created invoices.	Accounting process
Invoice capture channel count	Total number of existing cature channel for invoices.	Accounting process
Potential duplicate Acc Doc (exact match)	Total number of accounting documents with a potential duplicate based on an exact match of key fields (i.e. document number, supplier, value, and date).	Accounting process
Duplicate Acc Doc rate (exact match)	Percentage of accounting documents that are suspected to be duplicates based on an exact match of key fields (i.e. document number, supplier, value, and date).	Accounting process
Potential duplicate Acc Doc (near match)	Total number of accounting documents with a potential duplicate based on a near match of value and date for same supplier and document number.	Accounting process
Duplicate Acc Doc rate (near match)	Percentage of accounting documents that are suspected to be duplicates based on a near match of value and date for same supplier and document number.	Accounting process
First time right Acc Doc rate	Percentage of accounting documents that were processed without requiring any form of revision.	Accounting process
First time right Acc Doc	Total number of  of accounting documents that were processed without requiring any form of revision.	Accounting process
Avg. revision events per Acc Doc	Average number of revision events per accounting document.	Accounting process
Accounting documents with revision	Total number of accounting documents that experienced any form of revision throughout the process.	Accounting process
Avg. throughput time INV creation to INV approval	Average time from invoice creation to invoice approval.	Accounting process
Avg. throughput time INV approval to Acc Doc creation	Average time from invoice approval to accounting document creation.	Accounting process
Avg. throughput time Acc Doc creation to first payment	Average time from accounting document creation to first payment.	Accounting process
Avg. throughput time Acc Doc creation to last payment	Average time from accounting document creation to last payment.	Accounting process
Avg. throughput time INV creation to first payment	Average time from invoice creation to first payment.	Accounting process
Avg. throughput time INV creation to last payment	Average time from invoice creation to last payment.	Accounting process
Avg. throughput time INV approval to first payment	Average time from invoice approval to first payment.	Accounting process
Avg. throughput time INV approval to last payment	Average time from invoice approval to last payment.	Accounting process
Automation rate	Percentage of events that are automated.	Automation potential
Manual processing time	The total amount of time that is actually spent working on the events.	Automation potential
Manual processing cost	The total costs spent on the events.	Automation potential
FTE	The total time that is needed to perform the work for events. Note: FTE is calculated by dividing the manual processing time in hours by the number of working hours. The number of working hours is calculated from the number of working days in the selected period * 8 working hours per day.	Automation potential
Number of events	The total number of events.	Automation potential
Variants	The number of various process paths different purchase order items have taken from end to end.	End to end process
Avg. throughput time end to end	The average throughput time for the end to end process, from creating a purchase requisition to the actual payment for the related invoice.	End to end process
Total PO item value	The total value of the purchase order items created during the selected period.	End to end process
Number of items	The total number of purchase order items created during the selected period.	End to end process
Purchase orders	The total number of purchase orders created during the selected period.	End to end process
Avg. item value	The average value of purchase order items created during the selected period.	End to end process
Avg. event throughput time	The average event throughput time for purchase order item events.	Event analysis
Number of events	The number of unique purchase order item events, within the selected period.	Event analysis
Avg. number of events	The average number of events that were performed on purchase order items, within the selected period.	Event analysis
Avg. event throughput time	The average throughput time of all purchase order items events, within the selected period.	Event analysis
Number of objects	The number of objects related to due dates.	Due dates
Total time late	The Total time late related to due dates.	Due dates
Average time late	The average time late related to due dates.	Due dates
Percentage on time	The percentage on time related to due dates.	Due dates
Total cost	The total cost related to due dates.	Due dates
Average cost	The average cost relate to due dates.	Due dates
Number of objects	The number of objects that have the tag assigned.	Tags
Number of tags	The number of tags assigned.	Tags