Configuring User Alerts

Setting Alert Preferences Per User

As an administrator, you can control which alerts your users receive. Once set, your users start receiving alert notifications about the events you have selected for them. Your selection overwrites the alert preferences of your users, however your users can change their preferences anytime.

Important: Make sure the user you are making the selection for meets the folder and permission requirements.

To set the alert preferences for a specific user:

1. Navigate to the Tenant > Manage Access page.
2. For the desired user, click the More Actions button.
3. Select Open Alert Preferences. The Alert preferences page of that specific user opens.

4. Select the events the user should receive alerts about.

   
   

   

   
   

Email alerting localization

When you enable the email alerting feature, take into account the following scenarios:

• Email alerts sent to an email-enabled AD or AAD group use the language you set at the Orchestrator organization level. This type of email alert disregards the recipient group's email language settings.
• Email alerts sent to an individual user use the language based on the following order:
  • The individual user’s language.
  • The tenant's language.
  • The application-level's default language.

To receive emails in a specific language, set the language preference in Orchestrator as follows:

1. Under your Orchestrator profile, select the Preferences button.
2. Next, you are redirected to a portal-level page.
3. Under the Language section, select your preferred language.
4. For the changes to apply, navigate back to the Orchestrator user interface.

Enabling/Disabling Folder Alerts Per User

As a folder administrator, you can control which users should receive alerts from your folder.

1. Navigate to the Tenant > Folders page.
2. Select the folder you want to administrate alerts for.
3. To the right-hand side, on the Users tab, identify the user for which you want to activate or deactivate alerts.

4. Click the More Actions button for the corresponding user and select Disable/Enable alerts.

   
   

   

   
   

5. To apply the same setting to multiple users:

   5.1. Select the users.

   5.2. Click the Enable/Disable alerts button at the top of the list.

   
   

   

   
   

If you select Disable alerts, the selected users stop receiving the alerts generated in the folder selected in step 2.

If you select Enable alerts, the selected user start receiving the alerts generated in the folder selected in step 2. The alert preferences choices are persisted in this folder.

The Alerts column in the Folders > Users grid shows the alerting status of each user.