Business ROI Queues

Overview

The Business ROI Queues template contains widgets and formulas to use as a starting point to identify the amount of time and money saved by Processes that use queues.

Metrics

Tile	Metrics	Description
Time-Saved (Hours)	Time saved using Queues (in hours)	See how much time you saved using processes that leverage Queues. The calculation is done by multiplying the time it takes a human to complete the transaction (Time Saved) by the count of the transactions (queue items).
Money Saved (Dollars)	Money saved (in dollars)	View the estimated amount of money that has been saved through processes that leverage Queues. The calculation is done by multiplying Time Saved (described above) by how much it costs for a human to run each transaction per hour (Hourly Cost).
Goal for This Year	Progress towards the set target amount of money saved	See the amount of money saved against your yearly goal.
Top 10 Time-Saving Queues	Queues with top time-saving results	Rank the most time-saving Queues.
Money Saved Per Queue	Queue name by the amount of money saved (in dollars)	Get an overview of the amount of money saved by each Queue.
Time Saved Monthly	Time saved monthly by each Queue	Keep track of the time saved by each Queue on a monthly basis.

Working with Business ROI Queues Dashboards

Populate the ROI dataset with the values of each process and queue relevant for ROI calculations. Copy and customize this template to set yearly money-saving targets, customize formulas to be specific to your use case, and add anything else that speaks to your automation benefits.

Related Articles

• Dashboard configuration
• ROI Customizations and Calculations