If your organization appears as unlicensed, that means your organization has not been allocated any licenses from the host level and you must activate your own license.
If you believe this was a mistake, contact your system administrator and request that they allocate licenses to your organization.
If your organization appears as licensed when you first log in, this means that your license was allocated from the host level. In this case, you do not need to worry about activating your organization license. You only need to allocate licenses to your tenants and users.
The procedures for managing an organization license are the same as in the case of managing the host license, except you perform these actions from the Admin > Licenses page in Automation Suite instead of doing so from the host portal.
Depending on whether or not your instance has internet access, follow the applicable instructions:
Within your organization, you choose how you want to manage your licenses. You can choose to use the user license management model (recommended), or not, in which case you default to the legacy license management model.
You can choose which model you want to use from Admin > Organization Settings, under Advanced Settings.
Depending on the licensing model you have chosen for your organization (from the Organization Settings page), follow the applicable instructions to allocate licenses to your tenants and users:
Updated about a year ago