License overallocation

Important:

UiPath does not enforce automatic license removal or deny access to the services due to the license excess usage to not create any inconveniences by disrupting your operations. Nevertheless, you are required to adjust the license count within the limits dictated by your organization's license plan.

Continuing to use the excess licenses constitutes a breach of the license agreement and may result in disruption of services if no action is taken within 14 days.

Organization level overallocation

If you have more licenses allocated in your organization than included in your licensing plan, a warning banner is displayed on the Home page and on all Admin pages. This can happen if the number of purchased licenses decreased since you last assigned licenses to accounts or to tenants.

The overallocated license warning is shown on the Home page and on all Admin pages.

Tip:

You must make sure that the number of allocated licenses matches the number of available licenses.

• If you have as many licenses as you need, then decrease the number of service/robot licenses allocated to your tenants.
• If the overallocation indicates a need for additional licenses, then consider purchasing the needed licenses.

Overallocation caused by double activation

If you have used the same license code to activate the license at both the host level and at the organization level, both appear as overallocated.

To license both the host and organization from the same license, you must activate the license at the host level and then allocate licenses to organizations.

Tip:

1. At the organization level, deactivate the license from the Admin > Licenses page. This resolves the overallocation issue.
2. At the host level, allocate licenses to the organization as needed. This properly licenses the organization.

Service level overallocation

If you have more licenses in use in a particular service than allowed by its current license configuration, the Home and License pages show the number of licenses currently allocated for the service in red.

This can happen if fewer licenses are allocated to a service than the number of licenses in use.

Tip: Increase the number of service/robot licenses allocated to the tenant to match the number of licenses that are in use for the service, or reduce the number of licenses allocated to the service to the number of available licenses.