Prerequisites and limitations

Hardware and software requirements for the recorder client

Requirements for running the recorder application

Network Connection	HTTPS port open
Processor	Minimum Intel i5 to i7, 4 cores, AVX2 command set enabled, generation 8+. Recommended Intel i7, i9.
Operating System	Windows 10 (x64) is fully supported Windows 7 often works but is not recommended
RAM	Minimum 8 GB Recommended 16 Gb
Storage (HDD)	Minimum 20 GB free space Recommended 100 Gb

Browser recommendation

The following browsers provide a higher fidelity recording when used by the end-users generating the data:

• Edge

• Mozilla Firefox

• Chrome

Virtual Desktop infrastructure (VDI) and Citrix for unified recorder

• Windows sessions in VDI environment need to be “isolated” (each user has an independent OS).

  • It is required that each user should have it's own user profile. This separates users and ensures that all traces are uploaded correctly.

• VDI needs to be persistent (each user has a dedicated machine, configurations and applications are saved when the user logs off or restarts).

• VDI needs to generate mouse and keyboard input on the OS level and persistent throughout Power On-Off Cycle.

• Windows user should have read/write access to his profile folder.

Known Limitations:

• The capturing of virtual environments is not fully supported.

• VM is being captured only with screenshots, without any metadata.

• The concurrent VDI solutions are not supported.

Note:

For best results, it's recommended that all target applications be installed on the VDI where the Task Mining agent is installed.