Prerequisites

These are the minimum requirements needed for working with Task Mining product.

Hardware and software requirements for the recorder client

Requirements for running the recorder application

Network Connection	HTTPS port open
Processor	Minimum Intel i5 to i7, 4 cores, AVX2 command set enabled, generation 8+. Recommended Intel i7, i9.
Operating System	Windows 10 (x64) is fully supported Windows 7 often works but is not recommended
RAM	Minimum 8 GB Recommended 16 Gb
Storage (HDD)	Minimum 20 GB free space Recommended 100 Gb

Browser recommendation

The following browsers provide a higher fidelity recording when used by the end-users generating the data:

• Edge

• Mozilla Firefox

• Chrome

Virtual Desktop infrastructure (VDI) and Citrix for unified recorder

• Windows sessions in VDI environment need to be “isolated” (each user has an independent OS).

  • It is required that each user should have it's own user profile. This separates users and ensures that all traces are uploaded correctly.

• VDI needs to be persistent (each user has a dedicated machine, configurations and applications are saved when the user logs off or restarts).

• VDI needs to generate mouse and keyboard input on the OS level and persistent throughout Power On-Off Cycle.

• Windows user should have read/write access to his profile folder.

Known Limitations:

• The capturing of virtual environments is not fully supported.

• VM is being captured only with screenshots, without any metadata.

• The concurrent VDI solutions are not supported.

Note:

For best results, it's recommended that all target applications be installed on the VDI where the Task Mining agent is installed.