UiPath Documentation
robot
2021.10
false
Robot User Guide

Unresponsive Robot Over RDP

Observed Behavior​

The Robot machine becomes unresponsive and shows high CPU usage at some point after starting the process execution. It occurs on Windows 10 v1903 machines.

Cause​

This is a Microsoft known issue on Windows 10 v1903 which affects the runtime of the DWM.exe file, leading to high CPU usage upon completion of a Remote Desktop session.

Solution​

It is highly recommended to apply the KB4522355 update on the faulty Windows machine to fix this issue.

  • Observed Behavior​
  • Cause​
  • Solution​

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