Automation Cloud Public Sector
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Automation Cloud for Public Sector Admin Guide
Last updated 9. Mai 2024

Managing access


Roles are a collection of permissions and represent a more granular layer for managing user access, following the broader option of maintaining access through groups. You can add roles to either groups so that all member accounts inherit them, or to individual accounts.

Roles can include several permissions at either the organization level, or at the service level, so there are:

  • organization-level roles: these roles control the permissions that accounts have on organization-wide options; they are available in the Automation Cloud™ portal by default and you cannot change them, nor can you add new ones;
  • service-level roles: these roles control the access rights and actions that accounts can perform in each UiPath® service you own; they are managed from within each service and can include default roles which you cannot change, as well as custom roles that you create and manage in the service.

Accounts and groups typically have an organization-level role and one or more service-level roles.

Groups and Roles

In the following table you can see the roles that are assigned to accounts when they are added to a group. For example, adding an account to the Administrators default group grants them the Organization Administrator role for the organization and the Administrator role within your services. So this user can manage both organization-level roles from Admin > Accounts and Groups, as well as service-level roles.

Group Membership

Organization-level Role

Service-level Roles for Orchestrator


Organization Administrator

Automation Users


Automation User at folder level 1

Automation Developers


Automation User at folder level 1

Folder Administrator at folder level 1



No roles.

Automation Express


[Custom group]


No roles by default, but you can add roles to the group as needed.

1 The roles are assigned for the Shared modern folder, if it exists.

Note: For information about roles across UiPath services, see Role management.

Organization-level Roles

Accounts can have only one organization-level role. This role controls the access that the account has to options within the portal areas of Automation Cloud, such as the tabs they can see on the Admin page or the options available to them on the Home and Admin pages.

At organization level, the roles Organization Administrator and User are available.

You cannot change these roles or add new roles at the organization level.

Organization administrator

This role grants access to every organization- and service-level feature within the organization. An account with this role can perform all administrative actions for the organization, such as creating or updating tenants, managing accounts, viewing organization audit logs, and so on. There can be multiple accounts with this role.

Note: This is the only role that allows access to the Admin pages in Automation Cloud.

The first organization administrator for any given organization is appointed when the organization is created.

To grant this role to others, the organization administrator can add user accounts to the Administrators group, which is one of the default groups.

The organization administrator role includes the following organization-level permissions, which cannot be changed:


Usage charts and graphs







Accounts and groups





Security settings



External applications









API keys



Resource center (Help)



Audit logs



Organization settings





This is the basic level of access within the UiPath ecosystem. Local user accounts automatically become members of the Everyone group, which grants them the User role.

This role is granted to all accounts that are in the default groups Everyone,Automation Users, or Automation Developers.

This role provides read-only access to some Automation Cloud pages, such as the Home page, Resource Center (if available).

They can see and access the provisioned services for their current tenant. However, the content they can see and the actions they can perform within each service depends on the service-level roles assigned to their account.

Service-level Roles

Service-level roles control access rights and permitted actions within each of your UiPath services, such as the Orchestrator service, or Data Service. The permissions for each service are managed within the service itself, not from the Automation Cloud Admin page.

To grant permissions for a service to accounts, you can:

  • assign service-level roles to a group to grant those roles to all member accounts - you do this in the service;
  • add accounts to a group that already has the required service-level roles - you do this from Admin > Accounts and Groups;
  • assign roles to an account - you do this in the service.

Role Management

You can manage and assign service-level roles from within each service and you need the appropriate permissions in the service.

For example, users with the Administrator role in Orchestrator can create and edit roles, and assign roles to existing accounts.

There are two ways to assign roles to an account:

  • Direct provisioning implies manually assigning roles to an existing account from within Automation Cloud. You can do this by adding the account to a group, by assigning service-level roles to the account directly, or a combination of both.
  • Auto-provisioning is only applicable if your Automation Cloud organization is integrated with a third-party identity provider (IdP), such as Azure AD (Authentication Settings). In this case, to fully hand off identity and access management to the external provider, you can set up Automation Cloud so that any directory account can receive the appropriate roles without the need for any actions in Automation Cloud. The IdP administrator then has control over a user's access and rights in Automation Cloud by creating and configuring the account in the external provider alone.

Direct Provisioning

Assigning organization-level roles

Organization-level roles are predefined and cannot be changed.

Organization administrators can assign organization-level roles to individual accounts from Admin > Accounts and Groups by adding accounts to a default or custom group.

See Groups and roles for more information about the organization-level roles tied to each type of group.


If you have linked your Automation Cloud organization to a directory, such as Azure Active Directory (Azure AD), then it is possible to also assign organization-level roles to directory groups by adding them to groups, same as with accounts. This is not possible with local groups.See Types of groups.

Managing service-level roles

You manage and assign service-level roles from within the services. You can assign roles to groups (recommended), or to accounts that have already been added in Automation Cloud.

For information and instructions, see the applicable documentation:




Managed from Orchestrator.

For more information and instructions, see About Roles in the Orchestrator documentation.


Managed from Orchestrator.

  • For the list of permissions required, see Roles and Permissions in the Action Center documentation.
  • For instructions on assigning roles, see Assigning Roles in the cloud Orchestrator documentation.


Managed from Orchestrator.

  • For the list of permissions required, see Roles and Permissions in the Action Center documentation.
  • For instructions on assigning roles, see About Roles in the Cloud Orchestrator documentation.

Automation Hub

Managed from Automation Hub.

For more information about which roles are required and instructions for assigning them, see Role Description and Matrix in the Automation Hub documentation.

Automation Store

Managed from Automation Hub.

For more information about which roles are required and instructions for assigning them, see Role Description and Matrix in the Automation Hub documentation.

Data Service

Managed from Data Service.

  • For more information and instructions, see User Management in the Data Service documentation.
  • For instructions on assigning roles, see Managing Access in the Orchestrator documentation.

Test Manager

Managed from Test Manager.

For information and instructions, see User and Group Access Management in the Test Manager documentation.

Assigning roles to an account

If you want to granularly control the access a certain account has in a service, but you don't want to add new roles to an entire group, you can explicitly add the account to the service and assign one or more service-level roles to it directly. For example, you can add an account to the Orchestrator service.

For information about the available roles and instructions, see the documentation for the target service, as described above.


Through auto-provisioning, any directory account can be set up with access and rights for using Automation Cloud directly from the external identity provider (IdP).

Auto-provisioning requires a one-time setup after you enable an integration with a third party IdP. For instructions, see:

  • Roles
  • Groups and Roles
  • Organization-level Roles
  • Service-level Roles
  • Role Management
  • Direct Provisioning
  • Auto-provisioning

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