- Getting Started
- Before You Begin
- How To
- Build Your First App
- Build a Mobile-friendly App
- Embed Apps
- Embed Maps
- General User Experience Guidelines
- Hide Containers Using a Button
- Include Excel Charts in Apps
- Include MailTo Links
- Include Star Ratings
- Use Count With Choice Set Values
- Use Document Viewer
- Use Master Detail View
- Use Selected Values From a Table
- Use the Send Interim Result Activity
- Set External Context
- Work With Data Source and Value Bind
- Notifications
- About Notifications
- My notifications
- Managing notifications
- Designing your App
- Events and Rules
- Rule: If-Then-Else
- Rule: Open a Page
- Rule: Open URL
- Rule: Close Pop-Over/Bottom Sheet
- Rule: Show Message
- Rule: Show/Hide Spinner
- Rule: Set Values
- Rule: Start Process
- Rule: Upload File to Storage Bucket
- Rule: Get File From Storage Bucket
- Rule: Reset Values
- Rule: Create/Update Entity Record
- Rule: Delete Entity Record
- Rule: Add to Queue
- Function: And, Or, Not
- Function: Concat
- Function: Contains
- Function: Count
- Function: EndsWith
- Function: If
- Function: IsBlank
- Function: Guid
- Function: Length
- Function: List
- Function: StartsWith
- Function: Sum
- Function: Sort
- Function: Now
- Function: Today
- Function: Time
- Function: Year
- Function: Month
- Function: Day
- Function: Hour
- Function: Minute
- Function: New
- Function: Lookup
- Function: Filter
- Leveraging RPA in your App
- Leveraging Entities in Your App
- Leveraging Queues in Your App
- Application Lifecycle Management (ALM)
- Basic Troubleshooting Guide
Managing notifications
You can manage notifications for your organization in the Manage Notification view from the Notifications settings page.
Only Organization Admins can manage the notifications for a user group or organization.
You can subscribe to certain events to receive notifications about them. Subscribe to events in the Notifications settings page, that you access through the Notifications panel or the Preferences menu. Visit Notification settings to learn more.
The Email column is visible for services with email notifications enabled.
Subscribing to all events:
- Go to the Notifications settings page.
- Go to a service tab and then go to the Automation Suite or Email column.
- Select the Automation Suite or Email checkbox to subscribe to notifications on all events.
- Access the external AD user group account in Outlook.
- Go to Group Settings, and then Edit Group.
- Select Let people outside the organization email the group.
- In the organization Preferences, go to the Notification settings page.
- Change the view from My Notification to Manage Notification.
- Select Add user group, to add an external AD group as a notification profile.
- Search the name of the external AD group you added inside your tenant and select it.
- Select Configure.
- Go to a service tab (Actions, for example), and choose the default events the external group should be subscribed to.
- Select the checkboxes under Email to choose the default events the users in the external group are subscribed to.
- After you finish the configuration, select Save.
To stop receiving notifications, you can unsubscribe from certain events. You can unsubscribe from events from the Notifications panel or from the Notifications settings page.
The Email column is visible for services with email notifications enabled.
Unsubscribing from the Notifications panel:
- Access the Notifications panel.
- Go to a notification and select the More Options menu.
- Select Unsubscribe from event. For example, select Unsubscribe from Action assigned.
Unsubscribing from the Notification settings page:
- Go to the Notification settings page.
- Go to a service tab and then go to the Automation Suite column.
- Deselect the checkbox that is inline with the
event that you want to unsubscribe from.
If you want to unsubscribe from both in-app and email notifications for an event, then deselect both checkboxes under Automation Suite and Email.
Unsubscribing from all events
- Go to the Notifications settings page.
- Go to a service tab and then go to the Automation Suite or Email column.
- Deselect the Automation Suite or Email checkbox to unsubscribe from notifications about all events.
The Restore Default Subscriptions button restores the default subscriptions for notifications received both on Automation Suite (through the Notifications panel) and Email.
You can delete notifications only individually. To delete a notification:
- Go to a notification from the Notifications panel and click the More Options menu.
- Click Delete.
Clicking Delete permanently deletes a notification.
To mark all notifications as read:
- In the Notifications panel, click the More Options menu and then click Mark all as read.