- Getting Started
- Before You Begin
- How To
- Build Your First App
- Build a Mobile-friendly App
- Embed Apps
- Embed Maps
- General User Experience Guidelines
- Hide Containers Using a Button
- Include Excel Charts in Apps
- Include MailTo Links
- Include Star Ratings
- Use Count With Choice Set Values
- Use Document Viewer
- Use Master Detail View
- Use Selected Values From a Table
- Use the Send Interim Result Activity
- Set External Context
- Work With Data Source and Value Bind
- Notifications
- About notifications
- My notifications
- Managing notifications
- Designing your App
- Events and Rules
- Rule: If-Then-Else
- Rule: Open a Page
- Rule: Open URL
- Rule: Close Pop-Over/Bottom Sheet
- Rule: Show Message
- Rule: Show/Hide Spinner
- Rule: Set Values
- Rule: Start Process
- Rule: Upload File to Storage Bucket
- Rule: Get File From Storage Bucket
- Rule: Reset Values
- Rule: Create/Update Entity Record
- Rule: Delete Entity Record
- Rule: Add to Queue
- Function: And, Or, Not
- Function: Concat
- Function: Contains
- Function: Count
- Function: EndsWith
- Function: If
- Function: IsBlank
- Function: Guid
- Function: Length
- Function: List
- Function: StartsWith
- Function: Sum
- Function: Sort
- Function: Now
- Function: Today
- Function: Time
- Function: Year
- Function: Month
- Function: Day
- Function: Hour
- Function: Minute
- Function: New
- Function: Lookup
- Function: Filter
- Leveraging RPA in your App
- Leveraging Entities in Your App
- Leveraging Queues in Your App
- Application Lifecycle Management (ALM)
- Basic Troubleshooting Guide
You can manage notifications for your organization in the Manage Notification view from the Notifications settings page.
Only Organization Admins can manage the notifications for a user group or organization.
Subscribing to events
You can subscribe to certain events to receive notifications about them. Subscribe to events in the Notifications settings page. Visit Notification settings to learn more.
The Automation Suite column is visible for services with in-app notifications enabled. The Email column is visible for services with email notifications enabled.
Subscribing to an event:
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Go to the Notifications settings page.
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Go to a service tab and then go to the Automation Suite or Email column.
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Select the checkbox that is inline with the event that you want to subscribe to.
If you want to receive both in-app and email notifications on an event, then select both checkboxes under Automation Suite and Email column.
Subscribing to all events:
- Go to the Notifications settings page.
- Go to a service tab and then go to the Automation Suite or Email column.
- Select the Automation Suite or Email checkbox to subscribe to notifications on all events.
Subscribing external AD group to events
Here's how to subscribe an entire external AD group to events for email notifications. Only notifications about events that impact user groups are sent to external AD groups.
Prerequisites: For users from the external AD group to receive email notifications, perform the following steps:
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Access the external AD user group account in Outlook.
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Go to Group Settings, and then Edit Group.
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Select Let people outside the organization email the group.
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In the organization Preferences, go to the Notification settings page.
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Change the view from My Notification to Manage Notification.
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Select Add user group, to add an external AD group as a notification profile.
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Search the name of the external AD group you added inside your tenant and select it.
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Select Configure.
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Go to a service tab (Actions, for example), and choose the default events the external group should be subscribed to.
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Select the checkboxes under Email to choose the default events the users in the external group are subscribed to.
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After you finish the configuration, select Save.
Unsubscribing from events
To stop receiving notifications, you can unsubscribe from certain events. You can unsubscribe from events from the Notifications panel or from the Notifications settings page.
The Automation Suite column is visible for services with in-app notifications enabled. The Email column is visible for services with email notifications enabled.
Unsubscribing from the Notifications panel:
- Access the Notifications panel.
- Go to a notification and select the Action on Notification
menu. - Select Unsubscribe from <event>.
Unsubscribing from the Notification settings page:
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Go to the Notification settings page.
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Go to a service tab and then go to the Automation Suite column.
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Deselect the checkbox that is inline with the event that you want to unsubscribe from.
If you want to unsubscribe from both in-app and email notifications for an event, then deselect both checkboxes under Automation Suite and Email.
Unsubscribing from all events
- Go to the Notifications settings page.
- Go to a service tab and then go to the Automation Suite or Email column.
- Deselect the Automation Suite or Email checkbox to unsubscribe from notifications about all events.
Unsubscribing from all the events of a service, via both Automation Suite and Email, generates the following warning: "You’re not subscribed to receive any notifications from this service."
The Restore default subscriptions option restores the default subscriptions for notifications received both on Automation Suite and Email.
Deleting notifications
You can delete notifications individually. To delete a notification:
- Go to a notification from the Notifications panel and select Action on Notification .
- Select Delete.
Selecting Delete permanently deletes a notification.
Marking all notifications as read
To mark all notifications as read:
- In the Notifications panel, select More Action on All Notifications at the bottom of the Notifications panel and then select Mark all as read.
Clearing all notifications
To clear all notifications from the Notifications panel:
- In the Notifications panel, select More Action on All Notifications at the bottom of the Notifications panel and then select Clear all.