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Autopilot overview

Last updated Dec 12, 2024

Autopilot settings in Assistant

As a business user, you can customize the way Autopilot operates on your end. The available settings may be restricted by the configurations made at tenant-level.

To access the Autopilot settings, select the Settings icon at the top of the Autopilot window.

Profile

In this Settings section you can edit personal details, such as:

  • Profile picture

  • Name

  • Email

  • Role

  • Department

  • Location

Advanced settings

In this Settings section you can edit settings to customize Autopilot in helping with your daily tasks.

  • User notes - allows you to configure a personalized interaction with Autopilot. User notes are key-value pairs, where the key refers to a preferred Topic, and the Value should indicate the desired behavior from Autopilot. Select Add note to provide your own key-value pairs. To remove a user note, select the bin icon.

  • Data sources - provides the list of pre-response action data sources Autopilot can query when analyzing your request. To exclude a data source from Autopilot access, turn off the desired option. By default, Autopilot has access to all data sources available. Select Refresh to reload the list.

  • Automations - provides the list of out-of-the-box and custom automations Autopilot can run when analyzing your request. To exclude an automation from Autopilot access, turn off the desired option. By default, Autopilot has access to all out-of-the-box automations. If you added automations in Orchestrator for Autopilot to execute, select Refresh to reload the list.

Troubleshooting

If anything goes amiss in your interaction with Autopilot for Everyone , you can access the logs.

Select Download logs, pick a location on your device, then share the downloaded file with your support team. The downloaded file contains the logs and the chat history for the current session.

To exit autopilot and interrupt the active chat session, select Exit Autopilot. This action stops Autopilot and returns you to the restart screen in the Autopilot tab. To restart Autopilot, select Restart.

  • Profile
  • Advanced settings
  • Troubleshooting

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