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Automation Hub User Guide for Public Sector
Automation CloudAutomation Cloud Public SectorAutomation Suite
Last updated Oct 15, 2024

Audit Logs

By accessing the Audit Logs page the tenant's System Admin as well as other users with roles that have the permission to access the option, can view and download CSV reports containing information about the user activity on their Automation Hub tenant as well as Open API calls made.

The types of logs available in the Audit Logs section are:

  • Event Log - main report where you can find a list of all the events that happened, who performed them and time.
  • Open API - list of all the API calls performed on your Automation Hub Open API service - includes the entire request and response.
  • Tenant service - list of all the API calls performed on your Automation Hub instance - includes the entire request and response.
  • Object reference - list of API calls that too large to be displayed in the Tenant Service or Open API report.

To access the page go to Admin Console > Account -> Audit Logs.

Note: Audit Logs are stored for 30 days.

The table contains the following columns:

  • Service Name
  • Date Range
  • Size
  • Download button
  • View (button)

Service Name

Defines the type of service that the log is generated for.

Options:

  • Event Log - main report where you can find a list of all the events that happened, who performed them and time.
  • Open API - list of all the API calls performed on your Automation Hub Open API service - includes the entire request and response.
  • Tenant service - list of all the API calls performed on your Automation Hub instance - includes the entire request and response.
  • Object reference - list of API calls that too large to be displayed in the Tenant Service or Open API report.

Date Range

  • Represents the period for which the log is generated.
  • The logs are generated on a weekly basis - therefore the range will always be of 1 week.
  • The dates are generated by the system and cannot be controlled by the user.

Size

  • Represents the size of the log file expressed in kilobytes.

Download

  • The download button will be displayed in the “Download” column.
  • The button will allow the user to download the file and store it on his local machine.
  • The download button will not have limitations or restrictions - so the user can access and download the log at any time.

View

  • Will allow the user to visualize any of audit log report type from the page.
  • When clicked, it will open a table visualizer above the initial table that contains the Audit Log files.
  • Search will allow you to search in any column of the file.
  • Most common use case that we will recommend will be the search by “Action Name” in the Event Log report.
  • The visualizer also has pagination that enters into play after showing 210 lines of the report.

There are a couple of fields in the report which have also the option to copy the content of a specific field.

These fields are:

  • Action Info
  • Request Body
  • Response Body
  • Open API token
The response body and the request body are usually too large to show up in the visualizer. If that happens, they will show up like this {}


Event Log - Action Types

The list below is the complete list of events that can occur on tenant level and that can be included in the Action type:

Table 1. Event Log - Action types

Event Id

Platform Event Name

Platform Event Slug

1

Idea Submitted

idea-submitted

2

Process Phase and Status Changed

process-phase-changed

3

Process Mark As Completed

process-mark-completed

4

User Profile Updated

user-profile-updated

5

Process Updated

process-updated

6

Process Document Added

process-document-added

7

Process Followed

process-followed

8

Process Upvoted

process-upvoted

9

Process Comment Added

process-comment-added

10

Process Comment Reply Added

process-comment-reply-added

11

Process Comment User Mentioned

process-comment-user-mentioned

12

Process Collaborator Role Assigned

process-collaborator-role-assigned

13

Reusable Component Added

reusable-component-added

14

Process Abuse Reported

process-abuse-reported

15

Component Status Changed

component-status-changed

16

Component Support Requested

component-support-requested

17

Component Abuse Reported

component-abuse-reported

18

Email Verification Sent

email-verification-sent

19

Component Review Abuse Reported

component-review-abuse-reported

20

Process Comment Abuse Reported

process-abuse-comment-reported

21

Component Comment Abuse Reported

component-abuse-comment-reported

22

Process Collaborator Role Removed

process-collaborator-role-removed

23

Process Collaborator About Edit Rights Gran

process-collaborator-about-edit-rights-granted

24

Process Collaborator About Edit Rights Revo

process-collaborator-about-edit-rights-revoked

25

Process Owner Assigned

process-owner-assigned

26

Project Manager Assigned

project-manager-assigned

27

Process Document Updated

process-document-updated

28

Process Document Deleted

process-document-deleted

29

Admin Process Role Added

admin-process-role-added

30

Admin Process Role Updated

admin-process-role-updated

31

Admin Process Role Deleted

admin-process-role-deleted

32

Admin Template Document Added

admin-template-document-added

33

Admin Template Document Updated

admin-template-document-updated

34

Admin Template Document Set Default

admin-template-document-set-default

35

Admin Process Role Enabled

admin-process-role-enabled

36

Admin Process Role Disabled

admin-process-role-disabled

37

Admin Template Deleted

admin-template-deleted

38

Process Collaborator Documentation Edit Rights Granted

process-collaborator-documentation-edit-rights-granted

39

Process Collaborator Documentation Edit Rights Revoked

process-collaborator-documentation-edit-rights-revoked

40

Process Collaborator Removed From Certain Role Removed

process-collaborator-certain-role-removed

41

Component Version Updated

component-version-updated

42

Project Manager Role Assigned

project-manager-role-assigned

43

Component updated

component-updated

44

CoE-driven Idea Submitted

coe-driven-idea-submitted

45

Reusable component removed

reusable-component-removed

46

System Admin added to user

system-admin-added-to-user

47

Program Manager added to user

program-manager-added-to-user

48

Curator added to user

curator-added-to-user

49

Assigned System admin

assigned-system-admin

50

System Admin removed from user

system-admin-removed-from-user

51

Program Manager removed from user

program-manager-removed-from-user

52

Curator removed from user

curator-removed-from-user

53

Process hierarchy updated

process-hierarchy-updated

54

Application inventory updated

application-inventory-updated

55

User's information updated

admin-users-information-updated

56

Assigned Program Manager

assigned-program-manager

57

Assigned Curator

assigned-curator

58

Removed as System Admin

removed-as-system-admin

59

Removed as Program Manager

removed-as-program-manager

60

Removed as Curator

removed-as-curator

61

Component Archived

component-archived

62

Component Updated for Downloaded Users

component-updated-for-downloaded-users

63

Component Uploaded for Curation

component-uploaded-for-curation

64

Component Curation Started

component-curation-started

65

Component Curation Reject

component-curation-reject

66

Component Curation Needs Update

component-curation-needs-update

67

Component Curation Publish

component-curation-publish

68

Component Downloaded

component-downloaded

69

Component Review Added

component-review-added

70

Component Comment Added

component-comment-added

71

Component New Reply

component-new-reply

72

Component User Mentioned

component-user-mentioned

73

Authorized User added to user

authorized-user-added-to-user

74

CoE Collaborator added to user

coe-collaborator-added-to-user

75

Assigned Authorized User

assigned-authorized-user

76

Assigned CoE Collaborator

assigned-coe-collaborator

77

Authorized User removed from user

authorized-user-removed-from-user

78

CoE Collaborator removed from user

coe-collaborator-removed-from-user

79

Removed as Authorized User

removed-as-authorized-user

80

Removed as CoE Collaborator

removed-as-coe-collaborator

81

Error email to Account Owner

changed-plan-error-email

82

Process Collaborator CBA Edit Rights Grante

process-collaborator-cba-edit-rights-granted

83

User Sync Finished

user-sync-finished

84

User Deleted

user-deleted

85

Process Collaborator Components Edit Right

process-collaborator-components-edit-rights-granted

86

User Deactivated

user-deactivated

87

User Activated

user-activated

88

Component bug reported

component-bug-reported

89

CD Automation submitted

cd-automation-submitted

90

CD Automation shared

cd-automation-shared

91

CD Automation requested

cd-automation-requested

92

Automation Published

automation-published

93

Process Review Added

process-review-added

94

Process Question Added

process-question-added

95

Process Question Reply Added

process-question-reply-added

96

Process Review Updated

process-review-updated

97

Group Added

group-added

98

Group Deleted

group-deleted

99

Group Updated

group-updated

100

Automation Consumed

automation-consumed

101

User Added

user-added

102

User Updated

user-updated

103

User Mentioned In A Question

process-question-user-mentioned

104

User Login

log-in

105

User Logout

log-out

106

E-mail sent to the user

email-sent

Exporting Audit Logs Information as a .CSV File

You can download and retain the logs for the company's specific audit requirements. Each row of the table contains a log file that can be downloaded locally in a CSV file by clicking the Download button.
Note: Each entry in the file contains details for one specific action captured by the log.

The entry contains the following fields:

Field

Description

userEmail

the e-mail of the user who performed the operation

userId

the User ID as registered in the data base

logType

the type of log

auditLogRequestId

the ID of the log entry

timestamp

the timestamp registered for the log

tenantId

the tenant UUID

tenantName

the tenant name

statusCode

the status code of the API request

responseBody

  • if applicable

requestBody

  • if applicable

query

the query object

logRequestDuration

the duration of the log request

logEndEpoch

the end time of the log request

cloudUserId

  • if applicable

logStartEpoch

the start time of the epoch log

URL

the endpoint URL

serviceName

Differentiates between the different services:

  • tenant - service
  • open - API

method

API method

openAPIToken

filled only for open - API service logs

Sample



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