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Healing Agent user guide
Last updated Dec 19, 2025
Governance
This section explains how you can manage Healing Agent in your organization using Automation Ops™ policies.
As an administrator, you can configure the Healing Agent governance policy through the Automation Ops Robot runtime governance policy.
The following settings are available:
- Allow Fix Recommendations — Allows the Healing Agent to engage and generate a fix recommendation when a UI Automation error occurs. If disabled, the entire Healing Agent functionality will be disabled at runtime, which impacts the rest of the governance options.
- Allow Self-Healing — Available only if the Allow Fix Recommendation option is enabled. Specifies if the Healing Agent is allowed to autonomously self-heal using the recommendations it generates. If disabled, self-healing will not be attempted at execution time.
- Allowing Screenshot Saving — Available only if the Allow Fix Recommendation option is enabled. Specifies if the Healing Agent is allowed to capture screenshots during execution.
- Healing Agent Apps/URLs Restrictions — Controls the agent behavior when interacting with target applications and URLs. Specifies which apps or URLs are allowed or restricted from providing recommendations or healing.
- Control Popup Restrictions — Controls the agent behavior when interacting with unexpected popups. For example, it makes sure the Healing Agent does not dismiss a security popup.
Figure 1. Configuring a Robot runtime policy for Healing Agent

For more details, refer to Healing Agent runtime governance.