- Release Notes
- Before you begin
- Getting Started
- Installation and upgrade
- Activities
- Designing long-running workflows
- Start Job And Get Reference
- Wait for Job and Resume
- Add Queue Item And Get Reference
- Wait For Queue Item And Resume
- Create Form Task
- Wait for Form Task and Resume
- Resume After Delay
- Assign Tasks
- Create External Task
- Wait For External Task and Resume
- Complete Task
- Forward Task
- Get Form Tasks
- Get Task Data
- Add Task Comment
- Update Task Labels
- Actions
- Processes
- Troubleshooting
- Action Center Installation Troubleshooting
Action Center Installation Troubleshooting
This guide provides a list of the most common installation issues and the corresponding fixes.
If the issue you are facing is not in the list, contact our support team.
Issue |
Fix |
---|---|
Installation completed successfully, but you cannot access Action Center. |
Install the ASP.NET Hosting Bundle |
You cannot access Action Center using the load balancer URL. |
Follow the steps below:
|
When accessing Action Center using the load balancer URL, Identity Server responds with the
Unregistered Client Error message.
|
Update the Subject Alternative Name (SAN) to include all node and load balancer hostnames: • use a wildcard pattern such as
DNS Name = *.domain.com , or
• specify each hostname in the SAN |
Image or PDF files are not loading in Action Center forms. |
Verify the
<appSettings> property in the UiPath.Orchestrator.dll.config file and make sure that:
• the value of the
AcceptedRootUrls key does not include space characters,
• the port value for Action Center URL is specified only when it is different than 80 or 443 (default ports). Find out more info here. |
Action Center does not load because
.json and .woff2 MIME types used by the Action Center WebApp provide a 404 response code.
|
For each Action Center node, add the
.json and .woff2 MIME types in IIS > Mime types > Add:
•File name extension:
.json , MIME type: application/json • File name extension:
.woff2 , MIME type: application/font-woff2 |
PaaS installation using Terraform Note: This issue occurs for PaaS installations run through Terraform.
Installation completed successfully, however Action Center does not load and displays the following message: "You do not have permissions to view this directory or page" |
Add
index.html in the Default documents section of your cloud provider:
|
Upgrading to higher versions of Action Center was successful, but cannot access Action Center via the
load balancer URL .
Note: This issue applies if the
Host URL is different than the load balancer URL .
|
Follow these steps:
|