- Getting Started
- Examples Using the Document Understanding™ API
- Licensing
- Troubleshooting
- Requests response schemas
- Document Understanding APIs error response codes
Document Understanding APIs error response codes
Depending on your use case, you can use two types of calls for Document UnderstandingTM APIs: synchronous (sync) and asynchronous (async).
Common issues concerning Document UnderstandingTM APIs are outlined in this page.
- Error Code: specific code that identifies the type of error.
- Error Message: detailed explanation that describes what the error is about.
- Error Code: specific code that identifies the type of error.
- Error Message: detailed explanation that describes what the error is about.
operationId
(returned by the start operation) is found, the
results route will persistently return a 202
status (applicable
even to unsuccesful requests) and the details of the error will be in the body of
the response.
For additional details and examples, check the Swagger documentation.
- If you use either the Classification or Extraction synchronous APIs, a
404, Code:[DocumentIdNotFound]
error is displayed. - Is you use the asynchronous APIs for either Classification or Extraction, the get
result will return a
200, Code:[DocumentIdNotFound]
error.
In both situation, the following error message is generated:
Cannot perform the operation for the given documentId: Ensure it is correct, the
digitization is successful (retrieving the digitization result), and not more than 7 days
since the digitization call passed (case in which, it expired).
400
error, which is displayed as follows:
Code: [DigitizationErrorCode], Message: "DigitizationErrorMessage"
.
The error code and the corresponding message can have one of the following values:
[UnsupportedContentTypeError]", "Content type of the input document is not supported."
[UnexpectedPdfStructureError]", "Invalid or corrupt PDF structure."
[InvalidImageSizeError]", "Image size of the input document is not supported."
[UnableToProcessContentError]", "Unable to process document contents."
[ContentTypeMismatchError]", "Declared content-type of the input document does not match the binary content type."
[PasswordProtectedPdfError]", "Password protected PDFs are not supported."
[MaximumNumberOfPagesPerDocumentLimitExceededError]", "Maximum number of pages for digitization exceeded."
[InvalidRequestData]", "The form data in the request is invalid. Expected is a multi-part form data, with either one part consisting of the document to be digitized, or two named parts: File - the document, DigitizationResult - the digitization result, with content type application/json."
[UnexpectedDigitizationResultStructure]", "The digitization result object is invalid and non-serializable."
[InvalidDom]", "The provided DOM is invalid. Make sure the DOM is correctly built, including valid non-overlapping indices, well formed boxes and polygons and valid values for all properties."
[MismatchingDomAndContent]", "The provided DOM and content do not match. Make sure the DOM was generated on the provided document."
[MismatchingDomAndText]", "The provided DOM and text do not match. Make sure the text and DOM were generated on the same document."
[PreprocessingOptionIncompatibleWithDigitizationResult]", "Using the preprocessing option while also providing a digitization result input is not supported."
[InvalidOcrApiKeyError]", "OCR Api key is invalid."
[OcrTooManyRequestsError]", "OCR request quota exceeded."
[ExternalOcrTooManyRequestsError]", "OCR request quota exceeded."
[GoogleBillingNotEnabled]", "Google OCR billing is not enabled. Please enable billing in your Google Cloud Platform account."
[GoogleApiKeyExpired]", "Google OCR Api Key Expired."
[InvalidOcrUrlError]", "The provided OCR URL is invalid or malformed."
[InvalidResponseFromOcrEngineError]", "Invalid response received from the OCR engine. Please set another OCR engine for the project you are using."
[UnsupportedContentTypeError]", "Content type of the input document is not supported."
[UnexpectedPdfStructureError]", "Invalid or corrupt PDF structure."
[InvalidImageSizeError]", "Image size of the input document is not supported."
[UnableToProcessContentError]", "Unable to process document contents."
[ContentTypeMismatchError]", "Declared content-type of the input document does not match the binary content type."
[PasswordProtectedPdfError]", "Password protected PDFs are not supported."
[MaximumNumberOfPagesPerDocumentLimitExceededError]", "Maximum number of pages for digitization exceeded."
[InvalidRequestData]", "The form data in the request is invalid. Expected is a multi-part form data, with either one part consisting of the document to be digitized, or two named parts: File - the document, DigitizationResult - the digitization result, with content type application/json."
[UnexpectedDigitizationResultStructure]", "The digitization result object is invalid and non-serializable."
[InvalidDom]", "The provided DOM is invalid. Make sure the DOM is correctly built, including valid non-overlapping indices, well formed boxes and polygons and valid values for all properties."
[MismatchingDomAndContent]", "The provided DOM and content do not match. Make sure the DOM was generated on the provided document."
[MismatchingDomAndText]", "The provided DOM and text do not match. Make sure the text and DOM were generated on the same document."
[PreprocessingOptionIncompatibleWithDigitizationResult]", "Using the preprocessing option while also providing a digitization result input is not supported."
[InvalidOcrApiKeyError]", "OCR Api key is invalid."
[OcrTooManyRequestsError]", "OCR request quota exceeded."
[ExternalOcrTooManyRequestsError]", "OCR request quota exceeded."
[GoogleBillingNotEnabled]", "Google OCR billing is not enabled. Please enable billing in your Google Cloud Platform account."
[GoogleApiKeyExpired]", "Google OCR Api Key Expired."
[InvalidOcrUrlError]", "The provided OCR URL is invalid or malformed."
[InvalidResponseFromOcrEngineError]", "Invalid response received from the OCR engine. Please set another OCR engine for the project you are using."
500
error, which is displayed as follows: Code:
[DigitizationFailedServerError], Message: Internal Server Error
.
If you encounter this error, we recommend contacting the UiPath® Support team.
400
error, which
is displayed as follows: Code: [SyncMaximumNumberOfPagesExceeded], Message:
Maximum Number Of Pages Exceeded
.
If you encounter this error, the document has more than five pages and needs to be split.