Troubleshooting Azure DevOps extension

If you run into issues while using the Azure DevOps extension, consider the following troubleshooting scenarios.

Issue related to the Orchestrator scopes

Description:

You may encounter issues when running tasks or pipelines from Azure DevOps, usually due to incorrect scopes set for Orchestrator in the command.

When this issue occurs, you may come across error messages such as:

• Failed to run the command. Could not connect to Cloud Orchestrator: https://cloud.uipath.com/, Account Name for App: ***, Application Id: ***, Application Scope(s): ***, Tenant: ***, Organization Unit: Shared. Please make sure that the provided URL (https://cloud.uipath.com/) is correct, available from your build agent, and not blocked by a firewall."

• uipcli Error: 0: UiPath.CommandLine.Core.IdentityHandlers.Exceptions.AccessTokenFetchException: Could not fetch access token.

• {'message':'You are not authorized!','errorCode':0,'result':null,'targetUrl':null,'success':false,'error':{'code':0,'message':'You are not authorized!','details':'You are not allowed to perform this operation.','validationErrors':null},'unAuthorizedRequest':true,'__abp':true} at UiPath.Orchestrator.Client.Util.ExceptionsHandler.RunWithFriendlyExceptionMessages[T](Func`1 func)

• Could not connect to Cloud Orchestrator: https://automationsuite.lux.eib.org/, Account Name for App: , Application Id: , Application Scope(s): , Tenant: , Organization Unit: . Please make sure that the provided URL (https://..***.org/) is correct, available from your build agent, and not blocked by a firewall

Remedy:

You must ensure that you have the correct scopes set for Orchestrator in the command.

For details, see the API Access application scopes section.