# What you get with Maestro

> Maestro orchestration capabilities for coordinating AI agents, robots, and people with built-in governance, human-in-the-loop, and continuous optimization.

UiPath Maestro™ enables AI agents, robots, and people to work together through intelligent orchestration and control.

By coordinating multi-agent, robotic, and human work—with built-in governance, human-in-the-loop, and continuous optimization—Maestro ensures every process runs safely, transparently, and at scale.

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    Agents think 
    Robots do 
    People lead 
  
 
 
  
   
      
         Autonomous AI 
         Decision making 
         Continuous learning 
      

   
      
         Task execution 
         Automation at scale 
         Integration and speed 
      

   
      
         People design 
         Governance and ethics 
         Strategic oversight 
      

  
 

## What Maestro delivers

1. **End-to-end outcomes**: Orchestrate full processes across apps and data—not isolated tasks.
2. **Safety and trust**: Guardrails, policy, testing, and human-in-the-loop where it matters.
3. **Speed to value**: Reusable skills and workflows, low-code/pro-code options, and rich API/data integrations.
4. **Scale and reliability**: Elastic execution, resilient handoffs/retries, and SLA-driven control.
5. **Visibility and improvement**: Real-time telemetry and process intelligence to optimize ROI.

   ![agentic automation](https://dev-assets.cms.uipath.com/assets/images/maestro/maestro-agentic-automation-596730-7cf26a97.webp)

## Why Maestro matters

Traditional automation platforms focus on task-level execution. Maestro introduces a process-centric model that empowers organizations to build, run, and govern intelligent workflows across the full spectrum of digital workers.

With support for BPMN 2.0, DMN, and Case Management, Maestro unifies diverse agents under one orchestrated flow, combining modeling, decision logic, and real-time control. It provides live instance management, smart routing, exception handling, and SLA tracking—all within a governed, scalable framework.

What makes Maestro unique is its ability to operationalize collaboration between AI and automation in a human-aware environment. AI agents can trigger RPA bots, escalate to human-in-the-loop decisions when needed, and dynamically adapt to changes using process intelligence—all without breaking flow or control. For scenarios that are long-running and exception-heavy, Case Management provides structured orchestration where the path evolves as new information becomes available. See [When to use BPMN Process vs. Case Management](maestro-bpmn-vs-maestro-case-when-to-use-case-management.md) to choose the right approach.

## Strategic impact

Maestro transforms enterprise automation from static workflows into adaptive systems that think, act, and learn. This positions organizations to:

* Evolve beyond task automation toward goal-driven, data-responsive processes.
* Scale AI adoption responsibly with governance and compliance built in.
* Accelerate digital transformation by unifying agents, robots, and people in a single orchestrated environment.

  ![Key differentiators](https://dev-assets.cms.uipath.com/assets/images/maestro/maestro-key-differentiators-595249-129649e7.webp)

## Related topics

* [When to use BPMN Process vs. Case Management](maestro-bpmn-vs-maestro-case-when-to-use-case-management.md)
* [Case management core concepts](introduction-to-maestro-case.md)