# Global cloud regions

> UiPath provisions and processes cloud data in the region where each service is hosted. This page explains the following:

UiPath provisions and processes cloud data in the region where each service is hosted. This page explains the following:

* Where each service is available.
* How UiPath handles data residency.
* What exceptions apply to data residency.

## Service provisioning and data handling

Before you check the data residency of each service, keep the following in mind:

* Products are provisioned either at the tenant level or the organizational level.
* When a product is available in a region, UiPath stores and processes data mainly in that region.
  :::note
  Some services might process data beyond their designated storage region. However, no data is stored outside the services' respective region.
  :::
* If a product uses AI-powered features, data may be temporarily routed to a nearby region where a specific model is available. UiPath does not store data in the routed region. Product sections document this behavior in detail. For details on the regional availability and data residency of the LLM models used by UiPath services, check [AI features and model routing](https://docs.uipath.com/test-cloud/automation-cloud/latest/admin-guide/ai-features-and-model-routing#ai-features-and-model-routing).

### Legend
* ✅: Available
* ❌: Not available

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     Service  
    Provisioning type 
     European Union  
     United States  
     Japan  
     Canada  
     Australia  
     Singapore  
     United Kingdom  
     India  
     Switzerland  
     United Arab Emirates  
     United States  (delayed region)  
     European Union  (delayed region)  
  
 
 
  
    Action Center<sup> ( Actions and Processes ) </sup> 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    Agents 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    AI Center 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
     ❌  
     ✅  
     ❌  
  
  
    AI Computer Vision 
    Tenant level 
     ✅  
     ✅  
     ❌  
     ❌  
     ❌  
     ❌  
     ❌  
     ❌  
    Routed to European Union 
     ❌  
     ❌  
     ❌  
  
  
    AI Trust Layer (including LLM gateway , and LLM observability ) 
    Organization level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
  
  
    Apps 
    Organization level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    Assistant Web 
    Organization level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
  
  
    Test Cloud portal 
    N/A 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
  
  
    Automation Hub 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    Automation Ops 
    Organization level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
  
  
    Autopilot for Testers 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    Autopilot for Developers 
    Tenant level 
     ✅  
     ✅  
     ✅  
    Routed to United States 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
     ✅  
     ❌  
  
  
    Autopilot Chat 
    Tenant level 
     ✅  
     ✅  
     ✅  
    Routed to United States 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
     ✅  
     ❌  
  
  
    Autopilot for Everyone 
    Tenant level 
    ✅ 
    ✅ 
    ✅ 
    Routed to United States 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
     ✅  
     ✅  
    ✅ 
    ❌ 
  
  
    Context Grounding 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    Data Fabric 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    Document UnderstandingNote: Currently, Uipath Helix Extractor is only available for US-based tenants. 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
  
  
    GenAI Activities 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    Healing Agent 
    Tenant level 
    ✅ 
    ✅ 
    ✅ 
    Routed to United States 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    Routed to European Union 
    ❌ 
    ❌ 
  
  
    Insights 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅ <sup> 1 </sup> 
     ✅ <sup> 2 </sup> 
     ✅  
     ✅  
  
  
    Integration Service 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    IXP - Communications Mining 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
    Routed to European Union 
     ✅  
    Routed to European Union 
     ✅  
     ✅  
  
  
    IXP - Unstructured and Complex Documents 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
     ✅  
    Routed to European Union 
     ✅  
    Routed to European Union 
     ✅  
     ❌  
  
  
    Maestro 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    Orchestrator 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
  
  
     ACR - VM  
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
  
  
     ACR - Serverless  
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
  
  
    Process Mining 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
     ✅  
    Routed to European Union 
     ✅  
     ❌  
  
  
    ScreenPlay 
    Tenant level 
    ✅ 
    ✅ 
    ✅ 
    ❌ 
    ❌ 
    ❌ 
    ❌ 
    ❌ 
    ❌ 
    ❌ 
    ❌ 
    ❌ 
  
  
    Solutions 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
     ✅  
     ✅  
     ✅  
     ✅  
  
  
    Studio Web 
    Organization level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
    Routed to Japan 
     ❌  
    Routed to Japan 
     ✅  
     ✅  
     ✅  
     ❌  
  
  
    Task Mining 
    Tenant level 
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ✅  
     ❌  
     ❌  
     ✅  
     ❌  
  
  
    Test Manager 
    Tenant level 
     ✅ (+ Performance Testing in Test Cloud only) 
     ✅ (+ Performance Testing in Test Cloud only) 
     ✅ (+ Performance Testing in Test Cloud only) 
     ✅  
     ✅ (+ Performance Testing in Test Cloud only) 
     ❌  
     ✅  
     ✅  
     ✅ (Reporting with Insights N/A) 
     ✅  
     ✅  
     ❌  
  
 

<sup>1</sup> Dashboard definitions (dashboard name, widgets, alerts, schedules, and other dashboard-related metadata) are hosted in Germany.

<sup>2</sup> Dashboard definitions (dashboard name, widgets, alerts, schedules, and other dashboard-related metadata) are hosted in India.

## Platform considerations

The cloud portal includes the home page, all pages under **Admin**, and the **Resource center** (Help) page. For a list of all services handled by an organization administrator, refer to [Administration services and capabilities](https://docs.uipath.com/test-cloud/automation-cloud/latest/admin-guide/test-cloud-feature-availability#administration-services-and-capabilities).

## AI Computer Vision considerations

Keep the following in mind when checking data residency for AI Computer Vision:

* Design-time data is centralized in the European Union and in the United States of America, no matter the region of origin.
* The service is available worldwide and it can be accessed from any location around the world. For more details, check the [Public endpoints](https://docs.uipath.com/ai-computer-vision/automation-cloud/latest/user-guide/public-endpoints) page.
* In the case of a regional Azure failure, to ensure continued service operation for our customers, global AI Computer Vision traffic (using the `cv.uipath.com` endpoint) may be temporarily failed over/redirected to another Azure data center location. The redirection will happen in the same geography, if possible (for example, traffic usually served by the North Europe Azure data center will be redirected to West Europe, if possible, in case of a regional failure in North Europe). In case redirection in the same geography is not possible (examples include, but are not limited to: insufficient GPU availability in Azure or disasters affecting both the primary and secondary regions in a geography), traffic may be redirected to another geography. The redirection will happen for a limited time, until the regional failure has stopped and the service has stabilized.

## Document Understanding considerations

Keep the following in mind when checking data residency for Document Understanding:

* For the Switzerland and European Union (delayed) regions, Document Understanding supports only Modern Projects.

## Data residency exceptions

In addition to the service-level exceptions documented in the table above, the following platform-level exceptions apply across all regions.

### Authentication data

For authenticating in the cloud platform, UiPath uses an Auth0 integration. Auth0 processes and stores authentication data in the European Union region. If you do not want authentication data routed and stored in the European Union, you can configure Single Sign-On (SSO) as the cloud platform's authentication method. When SSO is configured, the data residency of authentication data depends on the identity provider with which you configure the SSO authentication method.

### Notification data

UiPath uses SendGrid (Twilio) as the default email server for notifications. Notification emails are processed in the United States by default, regardless of the region where your tenant is provisioned.

To prevent notification emails from being processed in the United States, you can configure a custom Simple Mail Transfer Protocol (SMTP) server per organization.

### Telemetry data

Usage data and telemetry necessary for the proper functioning of UiPath cloud products, which does not contain customer data as defined by the agreements, is stored in the European Union.

## Safe deployment practices

UiPath cloud services follow a regular two-week release cadence, in line with established safe and secure deployment practices. Releases are introduced progressively to ensure stability and allow customers to evaluate updates before broad availability.

### Progressive rollout

Depending on the cloud platform and configuration, new releases may be introduced in phases:

* **Initial availability:** Updates may first become available to community users or environments, where applicable.
* **General availability:** Updates are subsequently rolled out to enterprise environments within a window that can range from one hour up to 14 days, depending on deployment configuration and operational requirements. For example, in environments with dedicated infrastructure, updates are typically introduced after initial validation in multi-tenant environments, before being made available to enterprise and dedicated customers.

### Delayed update deployments

UiPath cloud platforms are available in cloud scale units in the United States and the European Union with delayed deployments. To ensure GxP regulatory compliance in life sciences, UiPath® offers Advanced Tier or Enterprise customers the option of a delayed update scale unit for their cloud setup. Typically, customers utilize a standard scale unit for testing (in any of the [standard cloud regions](https://docs.uipath.com/test-cloud/automation-cloud/latest/admin-guide/data-residency-test-cloud#global-cloud-regions)), alongside a second organization on a delayed update scale unit for production. UiPath cloud platforms are available to customers in a delayed update scale unit accessible in the United States, and a second one in the European Union is available to enterprise customers.

Each cloud release reaches delayed update scale units at least 14 days after standard scale units, enabling customers to complete an evaluation before the update is released in the delayed scale unit.

Further details regarding delayed update scale units are available in the release note page for each year..