Task Mining
2022.4
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Task Mining
Last updated 2024年3月11日

Prerequisites and limitations

Hardware and software requirements for the recorder client

Requirements for running the recorder application

Network Connection

HTTPS port open

Processor

Minimum Intel i5 to i7, 4 cores, AVX2 command set enabled, generation 8+.

Recommended Intel i7, i9.

Operating System

Windows 10 (x64) is fully supported

Windows 7 often works but is not recommended

RAM

Minimum 8 GB

Recommended 16 Gb

Storage (HDD)

Minimum 20 GB free space

Recommended 100 Gb

Requirements for running the uploader application:

Requirement

Property

Network Connection

8 Mpbs minimum internet connection speed, >40 Mbps recommended for best performance.

HTTPS port open

Processor

Minimum Intel i5 to i7

Recommended Intel i7, i9

Operating System

Windows 10 (x64) is fully supported

RAM

Minimum 8 GB

Recommended 16 Gb

Storage (HDD)

200 Mb to store the Uploader app

Browser recommendation

The following browsers provide a higher fidelity recording when used by the end-users generating the data:

  • Edge

  • Mozilla Firefox

  • Chrome

Virtual Desktop infrastructure (VDI) and Citrix for unified recorder

  • Windows sessions in VDI environment need to be “isolated” (each user has an independent OS).

  • VDI needs to be persistent (each user has a dedicated machine, configurations and applications are saved when the user logs off or restarts).

  • VDI needs to generate mouse and keyboard input on the OS level and persistent throughout Power On-Off Cycle.

  • Windows user should have read/write access to his profile folder.

Known Limitations:

  • The capturing of virtual environments is not fully supported.

  • VM is being captured only with screenshots, without any metadata.

  • The concurrent VDI solutions are not supported.

Recommendation:

  • For best results, it's recommended that all target applications be installed on the VDI where the Task Mining agent is installed.

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