# Prerequisites

> These are the minimum requirements needed for working with Task Mining product.

These are the minimum requirements needed for working with Task Mining product.

## Hardware and software requirements for the recorder client

### Requirements for running the recorder application

|  |  |
| --- | --- |
| Network Connection | HTTPS port open |
| Processor | Minimum Intel i5 to i7, 4 cores, AVX2 command set enabled, generation 8+.  Recommended Intel i7, i9. |
| Operating System | Windows 10 (x64) is fully supported  Windows 7 often works but is not recommended |
| RAM | Minimum 8 GB  Recommended 16 Gb |
| Storage (HDD) | Minimum 20 GB free space  Recommended 100 Gb |

### Browser recommendation

The following browsers provide a higher fidelity recording when used by the end-users generating the data:

* Edge
* Mozilla Firefox
* Chrome

### Virtual Desktop infrastructure (VDI) and Citrix for unified recorder

* Windows sessions in VDI environment need to be “isolated” (each user has an independent OS).
  + It is required that each user should have it's own user profile. This separates users and ensures that all traces are uploaded correctly.
* VDI needs to be persistent (each user has a dedicated machine, configurations and applications are saved when the user logs off or restarts).
* VDI needs to generate mouse and keyboard input on the OS level and persistent throughout Power On-Off Cycle.
* Windows user should have read/write access to his profile folder.

Known Limitations:

* The capturing of virtual environments is not fully supported.
* VM is being captured only with screenshots, without any metadata.
* The concurrent VDI solutions are not supported.

:::note
For best results, it's recommended that all target applications be installed on the VDI where the Task Mining agent is installed.
:::