# Case app

> Case app in Maestro, the case-centric workspace for case workers and case managers to view cases, act on tasks, and track SLAs.

The **Case app** is Maestro's dedicated workspace for case workers and case managers. Use it to view all cases, drill into case details (timeline, case data, human tasks), and take quick actions such as **Complete** and **Reopen**.

The Case app is an opinionated, case-centric workspace — lists, details, tasks, and SLA views. Human task forms continue to be built with **Action apps** and referenced by case tasks.

The Case app comes in two options:

| Option | Description | When to use |
| --- | --- | --- |
| **Out-of-the-box Case app** | A pre-built, no-code case workspace that ships with Maestro Case. Lists, detail views, task inbox, and SLA views are configured automatically from your case plan and entity. | The default — use it for rapid case operations without writing any code. |
| **Custom coded Case app** | A bespoke case app you build using the pro-code TypeScript SDK. Lets you author custom views, layouts, and workflows on top of the same case runtime. | When you need a UI beyond what the out-of-the-box app exposes — branded workspaces, custom dashboards, or domain-specific case experiences. |

:::note
The Case app is distinct from UiPath Apps. The Case app is purpose-built for case operations. UiPath Apps is a general-purpose low-code builder for fully custom or composite business apps. Use the Case app for rapid case operations; use UiPath Apps when you need a bespoke UI beyond case operations.
:::

## Related topics

* [Introduction to Maestro Case](introduction-to-maestro-case.md)
* [Case instances](case-instances-view.md)
* [Case incidents](case-incidents-view.md)