Below is a list of questions that you may want to answer when analyzing your process data, and the relevant dashboard in AppOne where you can find the answer.
| Question | Dashboard |
|---|---|
| Does the data look as is expected? | Overview - Dashboard (Role Analyst) |
| Are there any unexpected issues in the process that should be analyzed further in the application? | Overview - Dashboard (Role Monitoring User) |
| What is the automation potential of an activity? | Overview - Automation |
| What is the percentage of automated events for each activity? | Overview - Automation |
| How many cases have we handled? | Overview - Cases |
| Which type of cases occur the most? | Overview - Cases |
| Are the open/close activities configured properly? | Overview - Open/Close |
| What does the overall process look like? | Process - Process |
| Which activities are performed? | Process - Process |
| Which activities are performed for which cases? | Process - Process |
| Which activities in the process occur more often than expected? | Process - Repetitions |
| What is the average repetition of the activities? | Process - Repetitions |
| How do two processes compare? | Process - Compare |
| How long does the process take? | Timing - Timing |
| What are the average throughput times/processing times/costs? | Timing - Timing |
| Which activities take the most time? | Timing - Timing |
| Which users take the most time to execute? | Timing - Timing |
| Is the “Payment deadline” being met on time? | Timing - Due dates |
| What is the history of the costs involved with payment of invoices? | Timing - Due dates |
| What are the costs involved in meeting or not meeting our due date? | Timing - Due dates |
| How many days per case is the payment of invoices overdue? | Timing - Due dates |
| What is the history of payment of invoices on time and late? | Timing - Due dates |
| Which tags occur? | Conformance - Tags |
| In which cases do tags occur? | Conformance - Tags |
| Who has violated the four eyes principle? | Conformance - Four eyes |
| In which cases is the four eyes principle violated? | Conformance - Four eyes |
| Who performs which activities? | Users - Activities |
| Who is involved in which cases? | Users - Cases |
| Which users interact with each other? | Users - Interactions |
| What are the cases within a selected period? | Details - Cases |
| What are the events within a selected period? | Details - Events |
| What are the tags and their attributes? | Details - Tags |
| What are the time and amount details of a selected due date? | Details - Due dates |
| What are the details of a selected case? | Details - Case overview |
Updated about a year ago