Below is a list of questions that you may want to answer when analyzing your process data, and the relevant dashboard in AppOne where you can find the answer.
Question | Dashboard |
|---|---|
Does the data look as is expected? | |
Are there any unexpected issues in the process that should be analyzed further in the application? | |
What is the automation potential of an activity? | |
What is the percentage of automated events for each activity? | |
How many cases have we handled? | |
Which type of cases occur the most? | |
Are the open/close activities configured properly? | |
What does the overall process look like? | |
Which activities are performed? | |
Which activities are performed for which cases? | |
Which activities in the process occur more often than expected? | |
What is the average repetition of the activities? | |
How do two processes compare? | |
How long does the process take? | |
What are the average throughput times/processing times/costs? | |
Which activities take the most time? | |
Which users take the most time to execute? | |
Is the “Payment deadline” being met on time? | |
What is the history of the costs involved with payment of invoices? | |
What are the costs involved in meeting or not meeting our due date? | |
How many days per case is the payment of invoices overdue? | |
What is the history of payment of invoices on time and late? | |
Which tags occur? | |
In which cases do tags occur? | |
Who has violated the four eyes principle? | |
In which cases is the four eyes principle violated? | |
Who performs which activities? | |
Who is involved in which cases? | |
Which users interact with each other? | |
What are the cases within a selected period? | |
What are the events within a selected period? | |
What are the tags and their attributes? | |
What are the time and amount details of a selected due date? | |
What are the details of a selected case? |
Updated 6 months ago