# Integrated extractors

> Contact [UiPath Support](https://customerportal.uipath.com/support/add-case) for help.

## Generic

### Message: An instance terminated unexpectedly. Job was cancelled.

#### Possible solution

Contact [UiPath Support](https://customerportal.uipath.com/support/add-case) for help.

### Message: Required tables (or fields) not accessible from source.

#### Possible cause

The root cause of this error is the lack of table or field level access for the user configured in the extraction connection.

#### Possible solution

Either remove the table or field or ensure the user has access to all tables and fields selected for the data extraction.

### Message: Table([TableName]): Deleted intermediate tables but no new files found. Failed loading data into table [TableName].

#### Possible cause

When you try to extract data from a source system using a direct connection and a table does not have any data associated with it, the following message can occur.

`Message: Table([TableName]): Deleted intermediate tables but no new files found.`

`Failed loading data into table [TableName].`

The following illustration shows an example.

![Example of the error message](https://dev-assets.cms.uipath.com/assets/images/process-mining/process-mining-example-of-the-error-message-568568-63bb18f0-8c8660dd.webp)

#### Possible solution
1. Go to **Data transformations**.
2. In [File storage manager](https://docs.uipath.com/process-mining/automation-cloud/latest/user-guide/managing-file-storage#managing-file-storage), delete the tables.
3. Configure a direct connection and make sure the table is set as non-mandatory.

   ![Manadatory option for an input table](https://dev-assets.cms.uipath.com/assets/images/process-mining/process-mining-manadatory-option-for-an-input-table-568601-97466f24-a938177b.webp)

## Salesforce connection

### Message: [0] [sf:OPERATION_TOO_LARGE] OPERATION_TOO_LARGE: exceeded 100000 distinct ids.

#### Possible cause

The root cause of this error is the lack of a specific permission (**View All Data**) for the user configured in the extraction connection.

#### Possible solution
1. Reduce your date range filter to extract less data.

Refer to [Error 'Delete Operation Too Large' or too slow when you delete records](https://help.salesforce.com/s/articleView?id=000386735&type=1) in the official Salesforce documentation for a detailed description of the resolution for this error.

### Some fields are missing from the extraction fields mapping screen

#### Possible cause

The Salesforce user profile or permission set may not have access to the fields.

#### Possible solution
1. Verify if the missing fields exist in Salesforce.
2. Verify the Field-Level Security settings and the Field permissions assigned to the user profile in Salesforce.

Refer to [Set Field Permissions in Permission Sets and Profiles](https://help.salesforce.com/s/articleView?id=platform.users_profiles_fls.htm&type=5) and [Field permissions](https://help.salesforce.com/s/articleView?id=platform.users_profiles_field_perms.htm&type=5) in the official Salesforce documentation for more information on field permissions in Salesforce.

### Message: Required tables not accessible from source. blng__CreditNote__History, blng__CreditNote__c, blng__CreditNoteAllocation__c …

#### Possible cause

The root cause of this error is that **Salesforce Billing** package is not installed or the user configured in the extraction connection does not have access to its tables.

#### Possible solutions
1. Check whether the **Salesforce Billing** package is installed.
2. Make sure the user configured in the extraction connection has access to the tables and fields specified in the app template. Refer to [App Templates](https://docs.uipath.com/process-mining/automation-cloud/latest/user-guide/app-templates#app-templates) for details.

### Message: Required tables not accessible from source. SBQQ__Quote__History, SBQQ__Quote__c

#### Possible cause

The root cause of this error is that **Salesforce CPQ** package is not installed or the user configured in the extraction connection does not have access to its tables.

#### Possible solutions
1. Check whether the **Salesforce CPQ** package is installed.
2. Make sure the user configured in the extraction connection has access to the tables and fields specified in the app template. Refer to [App Templates](https://docs.uipath.com/process-mining/automation-cloud/latest/user-guide/app-templates#app-templates) for details.