Vendor Profile

1. How do I create a vendor profile?

• Follow these steps to request a vendor profile creation.

2. How long does the vendor profile approval process take?

• Between 2 to 4 days in total or 1 to 2 days after Stripe KYC approval.

3. How do I view my subscriptions?

• Please go to the Publisher Account tab > Subscriptions.

  
  

  

  
  

4. Will I be able to see who purchases my listing? How do I view my customers?

• Please go to the Publisher Account tab > Customers.

  
  

  

  
  

5. Where do I track my transactions?

• You can monitor your transactions in the Publisher Account tab > Billing.

  Note: You will be redirected to your Stripe account.
  
  

  

  
  

6. How do I view my invoices?

• To generate an invoice for a certain subscription, please go to the Publisher Account tab > Subscriptions > three-dotted menu > View Subscription Details > scroll to Payments > three-dotted menu next to the respectful Invoice ID > Download Invoice.