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Marketplace User Guide
Last updated Feb 28, 2024

Implementation & Operations

1. Do I need to be registered as a business to publish paid listings on Marketplace?

  • Yes, as your business information is required to create the vendor profile and Stripe Express account to be able to make transactions and issue bills.

2. What billing system is used for monetization?

  • Stripe Connect is used as a payment mechanism.

3. I already have a Stripe account. Do I need to create another one?

  • You can create a Marketplace account with the same email address and become a vendor. Please visit this article for more details.

4. Which countries are supported by monetization?

  • Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States.

5. My country is not listed, is there another way I can become a vendor?

6. Can I use a different name for my business in Cloud than the one I use in Stripe?

  • Yes, you can use a different name (it will be the profile name on Marketplace). However, it’s better to use the same name as in Stripe Account or a simplified (but clearly similar) version of the full name. This way you can better build trust with potential customers.

    • Cloud - you can decide what name to use. Your profile is visible to customers when browsing and buying on Marketplace. To minimize concerns and potential refunds, please make sure to use a name that is very similar to (or completely the same as) your legal entity name.
    • Stripe - you are obliged to use the legal entity name that is registered. This information will be visible to customers on an invoice.
    • Stripe - for statement/credit card descriptor – appears on credit card transaction history. Visible to customers on the credit card.

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