Sugar Serve offers automation of customer support processes and puts everything agents need to work a support case right at their fingertips, in an integrated and optimized console experience.
Find out more about how to create a connection with your Sugar Serve instance from our Authentication guide.
The Sugar Serve Connector supports events via Polling. More information about the Events supported for the Sugar Serve Connector is available in the Events Guide.
Find out more information about the Sugar API from the SugarCRM support platform.