Integration Service
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Integration Service User Guide
Last updated 2024年3月25日

Freshservice events

The connector supports New Record Created events via polling for Freshservice on the following objects:

  • agents
  • changes
  • requesters
  • tickets

The connector supports Existing Record Updated events via polling for Freshservice on the following objects:

  • changes
  • requesters
  • tickets

Event polling is performed every 5 minutes, by default. The polling interval is configurable. For details, see the Triggers documentation.

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