# About the Amazon Connect connector

> Amazon Connect is an omnichannel contact center as a service (CCaaS) solution that offers
easy, self-service configuration and enables dynamic, personal, and natural customer
engagement including voice interactions at any scale.

Amazon Connect is an omnichannel contact center as a service (CCaaS) solution that offers
easy, self-service configuration and enables dynamic, personal, and natural customer
engagement including voice interactions at any scale.

:::note
This connector is built by UiPath and receives official support selectively. The connector supports a limited set of commonly used APIs for the target application and may cover most typical use cases. Also, they are retained in a stable state until the requirements for a new version release are met. [Learn more](https://docs.uipath.com/integration-service/automation-cloud/latest/user-guide/connectors#connectors-with-selective-support)
:::

## Authentication

Before
automating processes, you need to establish a connection with your Amazon Connect
instance. Step-by-step instructions are available in the Amazon Connect [authentication](https://docs.uipath.com/integration-service/automation-cloud/latest/user-guide/uipath-amazon-connect-authentication) page.

## Events

The Amazon Connect
connector does not currently support events.

## Activity package

You can use the connection to enable the Amazon Connect [activities](https://docs.uipath.com/activities/other/latest/integration-service/uipath-amazon-connect-about) in UiPath®
Studio to build automations that interact with your Amazon Connect data.