The Client Application containing the Recorder and the Processing Queue is the local application that needs to be installed on the user’s machine in order to collect data from the users registered in Task Mining. It is linked to the Admin Console in order to facilitate the recording process management and manage other specific information that the users might need.
Requirements for running the Recorder Client Application:
Requirement | Unassisted Task Mining | Assisted Task Mining |
---|---|---|
Network Connection | HTTPS port open | HTTPS port open |
Processor | Minimum Intel i5 to i7, 4 cores, AVX2 command set enabled, generation 8+. Recommended Intel i7, i9. | CPU recommended: 2.20 GHz 64 bit CPU Minimum: 1.70 GHz 64 bit |
Operating System | Windows 10 (x64) is fully supported Windows 7 often works but is not recommended | Windows 10 (x64) or Greater Windows Server 2012 or Greater |
RAM | Minimum 8 GB Recommended 16 Gb | Minimum 8 GB Recommended 16 Gb |
Storage (HDD) | Minimum 20 GB free space Recommended 100 Gb | - |
Requirements for running the Uploader Application:
Requirement | Property |
---|---|
Network Connection | 8 Mpbs minimum internet connection speed, >40 Mbps recommended for best performance. HTTPS port open |
Processor | Minimum Intel i5 to i7 Recommended Intel i7, i9 |
Operating System | Windows 10 (x64) is fully supported |
RAM | Minimum 8 GB Recommended 16 Gb |
Storage (HDD) | 200 Mb to store the Uploader app |
.NET | Version 5.0.0 or greater |
Browser Recommendation
The following browsers provide a higher fidelity recording when used by the end-users generating the data:
Browser |
---|
Edge |
Mozilla Firefox |
Virtual Desktop Infrastructure (VDI) and Citrix
- The capturing of virtual environments is not fully supported.
- VM is being captured only with screenshots, without any metadata.
- The concurrent VDI solutions are not supported.
- Windows sessions in VDI environment need to be “isolated” (each user has an independent OS).
- VDI needs to be persistent (each user has a dedicated machine, configurations and applications are saved when the user logs off or restarts).
- VDI needs to generate mouse and keyboard input on the OS level and persistent throughout Power On-Off Cycle.
- VDI needs to adhere to our hardware and software requirements.
- For best results, it is recommended that all target applications be installed on the VDI where the Task Mining agent is installed.
Updated 4 months ago