The Client Application containing the Recorder and the Processing Queue is the local application that needs to be installed on the user’s machine in order to collect data from the users registered in Task Mining. It is linked to the Admin Console in order to facilitate the recording process management and manage other specific information that the users might need.

Requirements for running the Recorder Client Application:

Requirements for running the Uploader Application:

Browser Recommendation

The following browsers provide a higher fidelity recording when used by the end-users generating the data:

Virtual Desktop Infrastructure (VDI) and Citrix

Requirements

• Windows sessions in VDI environment need to be “isolated” (each user has an independent OS).
• VDI needs to be persistent (each user has a dedicated machine, configurations and applications are saved when the user logs off or restarts).
• VDI needs to generate mouse and keyboard input on the OS level and persistent throughout Power On-Off Cycle.
• Windows user should have read/write access to his profile folder.
• VDI needs to adhere to our hardware and software requirements.

Known Limitations

• The capturing of virtual environments is not fully supported.
• VM is being captured only with screenshots, without any metadata.
• The concurrent VDI solutions are not supported.

Recommendation

• For best results, it's recommended that all target applications be installed on the VDI where the Task Mining agent is installed.