Accessing Logs
If you performed the Insights installation, take the following steps to find the logs generated by the installer:
-
Navigate to the
%temp%
or%temp%/<sessionID>
folder, where the<sessionID>
is the integer of the session you are in. Example:%temp%
or%temp%/2
. The name of the log file isMSI*****.log
, where the asterisks represent random letters. -
You can find the Looker Installation logs in the
%programdata%
folder.
If you have upgraded to the latest version, the Looker installation logs are still located in theC:\Users\UserName\_insights
folder. -
You can find the Insights Portal logs and Provision logs in Windows Event Viewer. Use the Filter Current Log option to filter by Event source.


Updated about a month ago