# Manage Alerts

> This is the place where you can find out more details about specific alerts. You can **Search** for a specific alert or filter the alerts by **Type**, **Time** and **Severity**. The list of alerts have the following columns:

This is the place where you can find out more details about specific alerts. You can **Search** for a specific alert or filter the alerts by **Type**, **Time** and **Severity**. The list of alerts have the following columns:

* **Alert Name**: The name of the alert.
* **Threshold**: The current threshold of the specific alert.
* **Severity**: The severity of the specific alert.
* **Details**: More details about the alert.
* **Recipients**: The person who receives the alert.
* **Last Triggered**: A time stamp of when the alert triggered recently.
* **Edit/Delete/Snooze**: You can choose to edit the alert, delete it, or snooze it.

:::note
Events are ingested every single minute for the real-time monitoring dashboards and alert capabilities. This can sometimes lead to alerts triggered on durations that are longer or shorter than actually in Orchestrator.
:::

:::note
Except **Edit/Delete/Snooze** column, all other columns can be sorted from low to high, by severity or A to Z and vice-versa.
:::

## Configure Alerts

In the Configure Alerts section, you can have an overview on all created alerts, and their settings. You can sort them by **Alert name**, **Threshold**, **Details**, **Recipients**, and **Triggered**.

:::note
Folder level permissions: If you see **N/A** in an alert, this means you don't have access to that specified folder in UiPath Orchestrator. This means that if an alert is created that specifies folder A and B in it, and you have access only to folder B in Orchestrator, in alert management you'll see only folder B then N/A.
:::

From here, you can also **Edit** (by selecting the pencil icon), **Delete** (by selecting the bin icon) or **Snooze** an alert. The snooze button snoozes the alert indefinitely until un-snoozed. Using the **Search** option, you can find a specific alert and also filter them by **Type** and **Time**. From the **Time** drop-down box, you can select a predefined time interval, or a **Custom** one. You choose your **Start Date**, **Start Time**, **End Date**, and **End Time** and confirm your selection by selecting **Apply**.

To create a new alert, use the following steps:

1. Select **Create Alert**, from the upper right side of the page.
2. Input a **Name** for your alert.
3. Select the type of the alert you wish to create. You can select between **Job Alerts**, **Queue Alerts**, and **Machine Alerts**.
4. Choose the **Snooze** period form the drop-down list. This is a time range to snooze the alert after the first delivery.
5. Select your **Severity** from the drop-down list. This can be **Error**, **Info** or **Warn**.
6. Set a filter from **Select Filters** section. The filters available are different depending on what type of alert you've selected. It can be **Folder Filter** and **Process Name Filter**, **Folder Filter** and **Queue Name Filter**, or **Machine Filter**. This helps you minimize or maximize the scope of exactly which folders or process you want the alert to trigger. Select the needed value for the filter from the dropdown list.
   :::note
   If no folders, processes, machines, or queues are selected within the alert, then by default all folders/processes/etc. you have access to in Orchestrator will be populated, but this does not include personal workspaces.
   :::
7. In the **Send Alert To** box, select who should receive the alert. Search by name or email, and choose a result from the drop-down list.
8. Select **Create**.

### Alert types

There are three alert types, each with it's own characteristics:

* **Process Alerts**With the following thresholds:
  + Number of Jobs for a Status (Faulted, Pending, Resumed, Running, Stopped, Stopping, Successful, Suspended, Terminating)
    :::note
    For the moment, the number of Jobs or Queue Items alert tend to be more noisy as any newly added jobs/queue items over the threshold will re-trigger the alert unless auto-snooze is selected.
    :::
  + Jobs Duration in an Uncompleted Status (Pending, Running, Suspended, Any)
  + Jobs Duration in a Completed Status (Faulted, Stopped, Successful)
    :::note
    Alerts (unless otherwise specified in the time range) are computed in a one minute frequency. For example, this could mean that if a job or queue items goes from started, pending, and completed all within a minute time range, then it wouldn't get counted towards a jobs > 3 pending state alert.
    :::
* You can also select a **Folder Filter** and **Process Name Filter** found under **Set Threshold**.
  :::note
  Filters can be treated as AND functionality with the threshold being computed based on jobs from folder a + jobs from folder b.
  :::
  :::note
  Leaving the **Folder Filter** blank, by default, it populates it with the folders you have access to, but not including personal workspaces.
  :::
* **Queues Alerts**With the following thresholds:
  + Number of Queue Items for a Status
  + Queue Items in an Uncompleted Status
  + Queue Items Duration in a Completed Status
  + Queue Items Near Deadline
  + Queue Item has breached SLA timeYou can also select a **Folder Filter** and **Queue Name Filter** found under **Set Threshold**.
* **Machines Alerts**With the following thresholds:
  + Machine Unresponsive Time
  + Machine Template Has Become DisconnectedYou can also select a specific machine, using the **Machine Filter** found under **Select Filters**.

Each Threshold has it's own characteristics that needs to be configured for: status, operator, minutes, and aggregation.

### Example of creating an alert

In this scenario we're creating an alert for jobs over 30 minutes in pending.

Here's how to create the alert:

1. Select the **Name** box and enter **Jobs over 30 minutes in Pending** as a name for the alert.
2. Select **Process Alerts** from the **Type** section.
3. From the **Set Threshold** section, select **Job Duration in an Uncompleted Status**
4. Set the **Status** to **Pending**, from the dropdown list.
5. In the **Minutes** box, input 30 minutes.
6. From the **Select Filter** section, select a **Folder Filter** and a **Process Name Filter** from the dropdown boxes.
7. Select **Create**, and the alert is now visible in the alert table from the Manage Alerts view.

### Alerts History

In this section the widget displays the number of alerts triggered for **Process**, **Queues**, and **Machines**. You can filter this by using **Type**, **Time**, **Folders** and **Severity**. From the **Time** dropdown box, you can select a **predefined** time interval, or a **Custom** one. You choose your **Start Date**, **Start Time**, **End Date**, and **End Time** and confirm your selection by selecting **Apply**.

Under the widget, a list displays all the alerts history. It's possible to sort them by **Time Stamp**, **Alert Name**, **Threshold**, **Severity**, **Details**, and **Recipients**.

To find a specific alert by its name, use the **Search** option, and the results are displayed as you type.